Team Assistant

**Team Assistant - Mortgage Operations**
- **Lockleys, SA**

**How will I Help?**

Group Operations (GO) consists of 4 lines of business with approximately 5300 people across five countries. Each Business delivers services for our customers and our people and manages significant spend across Westpac Group. Mortgage Operations is a key part of our Group Operations team and is responsible for bringing our Group vision to life by building a team of the best home loan experts focused on delivering ‘magic’ moments for our customers, business partners and each other. Mortgage Operations is a diverse operational business that handles originations, servicing and contact centre functions across all Westpac Group brands. Each year our 1,400 strong team (situated in Sydney, Adelaide, Melbourne, Bangalore, and Manila) help approximately 245,000 customers buy a home and settle $75bn in consumer home lending per annum.

The Team Assistant contributes to this vision by providing professional administrative support and coordination to assigned team(s). This includes the efficient coordination of the office function including internal and external customer support and relationship management, expense management, travel administration, technology troubleshooting, general administration, and office management.

You will be a key Member of the Mortgage Operations Team within Group Operations; Property & Commercial Services (GOPCS) and your role will be paramount to helping contribute to the delivery of Westpac's vision. The Leadership and Support stream contributes to this vision by being customer focused to meet their home lending needs, through leading the business both strategically and operationally to deliver superior customer outcomes or through supporting the leadership teams to deliver these outcomes.

**What’s in it for me?**
You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is helping Australians succeed. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Intermediate: MS Office Skills (Word, PowerPoint, and Excel).
- Experience working in a corporate environment.
- Excellent oral and written communication skills.
- Adaptability and flexibility.
- Strong planning and organisational skills and the ability to manage multiple tasks at any given time.
- Ability to liaise with staff and clients at all levels.
- A working style that is team oriented and flexible and the ability to handle pressure.

**What is it like to work there?**
We aim to provide one big, supportive team of people who love helping others succeed. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

**How do I Apply?**
- The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe, and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines._