Investigations Officer

3 weeks ago


Greater Adelaide SA, Australia Bedford Full time

Classification- Safeguarding (NDIS Quality and Safeguards framework)- Location- Adelaide (Kaurna)- Type- Permanent / Full Time- Closes- 28 March 2024
- at 3:00pm ACDT- Work as part of a small team to report, investigate, and respond to incidents and complaints in line with NDIS Quality and Safeguards framework._
- Full time, permanent opportunity
- Ability to negotiate flexible work arrangements
- No weekend, late night, or on-call work
- A dedicated, high performing team making a difference in people's lives

**About Bedford**:
Bedford exists to support people with disability to live the life they choose through a diverse range of skill-building opportunities, from social activities, experiences, supported employment and open employment. Underpinning this is the belief that diversity, inclusion and acceptance equals belonging for people of all abilities.

People with disability who live, work, and receive support from Bedford need to do more than just get by, they should be given the opportunity and resources to learn, grow and live meaningful, confident lives.

**About the Role**:
This full time, permanent role is based in Panorama, but provides an ability to negotiate work from home and work from other Bedford sites. Reporting to the General Manager Safeguarding and Compliance, the Investigation Officer is responsible for reporting, investigating, and responding to incidents and complaints in line obligations within the NDIS Quality & Safeguards framework.

Other key responsibilities include:

- Plan, organise, and lead investigations
- Conduct interviews
- Respond to complaints and feedback
- Research and analyse data and trends
- Identify and promote client and organisational improvements
- Produce high-level investigation reports
- Travel to other Bedford sites as required

**About You**:
As an experienced investigator from a policing, legal, or other regulatory body background you will possess strong analytical, research and problem-solving skills. You will also have an ability to stay calm and professional in high-pressure situations.

You will also have:

- Relevant qualifications in investigations
- A proven ability to conduct interviews with a broad range of people
- Current driver’s licence Strong written and verbal communication

For this role, the following documents must be provided prior to a formal offer of employment with Bedford.
- A National Police Clearance (no older than six months old)
- Driver’s licence
- NDIS worker screening clearance, or other NDIS approved clearance to work in the disability sector
- Evidence of right to work in Australia
- 100 points of identification

**What’s in it for you?**:

- Reduce the amount of tax you pay each year with access to generous PBI salary packaging which can be used towards paying rent, mortgage, utilities, loan repayments, childcare, novated leases and more
- Onsite parking, and café and barista
- Ability to negotiate work from home
- Flexibility to work across different Bedford sites
- Redeem points for a range of gift cards through the Bedford reward and recognition program
- No late night, weekend, or on-call shifts
- Discounted tickets to the annual Bedford gala
- Seeing first-hand how Bedford changes the lives of people with disability

All enquires will be treated in confidence.

**_Applications close Thursday 28th March 2024 - _**_Click here to apply_**:


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