Administration Supervisor

Specialist Clinics is part of the Access and Demand Division

Specialist Clinics at Austin provides planned non-admitted services that require the focus of an acute hospital services/ specialists to ensure the best outcome for a patient. These services are an important interface in the health system between tertiary hospital services and primary care services.

Currently Specialist Clinics provide over 317,000 attendances per annum making it one of the largest services in the state and largest services providers at Austin Health

We provide access to:

- Medical, Nursing and Allied Health professionals for assessment, diagnosis, and treatment in an outpatient setting
- Ongoing specialist management of chronic and complex conditions in collaboration with community providers pre-and post-hospital care, related diagnostic services such as pathology and imaging, teaching, training and research opportunities

Patients are referred to Specialist Clinics by general practitioners (GPs), specialists, other community-based healthcare providers, as well as clinicians from within areas of Austin Health.
Austin Health Specialist Clinics spans two campuses, across five different geographical areas:
Austin Hospital

Level 3 Lance Townsend Building

Level 3 Olivia Newton-John Cancer Wellness & Research Centre (ONJC)

HRH

Ground Floor Tobruk Building

Level 2 Centaur Building

Level 4 Centaur Building

Specialist Clinics is on a journey of innovation, recently implementing digital reform and continuous improvement projects aimed at improving efficiency across all areas of the business to enhance our consumer experience.

**About the role**:
This position will rotate between campuses or as required to cover leave.The role will drive a team-based approach providing administrative staff with knowledge, education and training to uphold a high quality of performance, whilst maintaining staff professional development.

This position offers a variety of work responsibilities, across a range of clinics, call centre and referral intake areas. This leadership role provides direction and support to clinic unit leads, clinic administration staff. This position will ensure departmental administrative activities are completed to a high standard and in alignment with the DHHS Access Policy, business goals and objectives.

The Specialist Clinics Administration Supervisor, performs a variety of leadership and administrative activities, in support of the department's business operations. This position is responsible for the supervision and day to day operations of Specialist Clinics administration teams.

**About you**:
We are looking for a driven and enthusiastic individual who has..
- **Excellent people leadership and communication skills**:

- **Can support and lead a team through new innovative intitatives**:

- **Promote a positive organisational culture and lead by example**:

- **Strong operational managment skills