Rates Administration Officer

4 months ago

Shellharbour, Australia Shellharbour City Council Full time

As a Rates Administration Officer, you will maintain the rates name and address register and Centrelink pensioner database ensuring payments are allocated correctly and changes to customer details are current. You will also be required to assist the Rates team to ensure quality service is provided to our customers and produce certificates under s603 of the Local Government Act 1993.

Located within the Finance Group, the Rates team are a small and dedicated team who manage complex and confidential rates information to ensure payment from our residents and businesses are allocated correctly.

**Essential Criteria**:

- Relevant tertiary qualifications in Accounting/Finance or experience in the Accounting/Finance field
- Exceptional customer service skills and high level interpersonal skills
- Ability to work as part of a team
- Excellent written and verbal communication skills
- An ability to work under pressure and maintain attention to detail
- Excellent data entry skills
- Demonstrated ability to use word processing and spreadsheeting software

**Desirable**:

- Local Government experience
- Local Government rating experience
- Experience in the use of Technology One software

**About us**:
Shellharbour City, located in the Illawarra region, is just 80 minutes south of Sydney and is home to over 76,000 people in a city that spans 154 square kilometres. It's an area of great natural beauty - stretching west from the picturesque coastline to rolling pastures, set against the majestic backdrop of the Illawarra escarpment.

Our dedication to be financially sustainable in an evolving environment, while striving for a great organisational culture and committing to employing staff who embrace our Core Values, has made Shellharbour City Council an employer of choice.

We have been recognised with a wealth of state and national awards in 2019, 2020 & 2021 including our 5 star Civic Centre building, Museum space and City Library, Winner in 2021 for Small Regional Airport of the year, and recently being presented an AR Bluett Memorial Award for Most Progressive Metropolitan and Regional Council in NSW.

**We offer**:
Shellharbour City Council offers a high performing and sustainable organisation to deliver outcomes for the community through leadership, collaboration and innovation. We have exciting, rewarding career opportunities and flexible working arrangements and work/life balance in a relaxed coastal lifestyle.
- Permanent full time, 35 hours per week with access to flexi-time
- Commencing salary range from $55,988.40 - $59,414.68 per annum (dependent on qualifications and experience) plus 10.5% superannuation
- Great organisational culture with a strong, values led and progressive team
- Access to local government benefits such as; LSL after five years, three weeks sick leave per annum, Fitness Passport, Provident Fund activities etc.

For further information about the position, click here for the position description.

**Contact**: Korinne Cook - Senior Rate Officer - 4221 6052

**Closing date**: Thursday, 29 June at 11:30pm.

Your Resume and qualifications can be attached on the NEXT page.

For further information about the selection process including tips on how to address the selection criteria, please view our Guide To Applying.

**_ Our core values of Collaboration, Accountability, Integrity, Respect and Sustainability represent who we are and what we expect of one another._**

**_ To work for us, you must be committed to role modelling our core values._**

**_ Shellharbour City Council is an equal opportunity employer._

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