Office Administrator

3 weeks ago


Derrimut, Australia Tyre Network Pty Ltd Full time

JOB TITLE SALES AND ADMINISTRATION SUPPORT

REPORTS TO STATE MANAGER

POSITION DESCRIPTION

Core objectives include:
Main tasks
- Welcome and assist customers at our display center
- Assist customers with product enquiries, product brochures, quotes and product samples
- Answering of incoming calls, directing calls accordingly and/or accurately take messages
- Accurate data entry and word processing
- Facilitate orders with suppliers and stock handling
- Scanning, filing and general office maintenance and banking
- Account enquiries and invoice reconciliations
- General and varying administration duties as required
- Maintaining a clean and enjoyable working environment.
- Assist with staff queries, and escalate queries to appropriate senior staff if unable to assist

The above list is not exhaustive and the role may change to meet the overall objectives of the company.

Other Duties Telephone/reception input as required.
- Provide all necessary office support to the team
- Attends meetings when requested
- Prepares clear, professional reports for presentation & discussion at meetings, when requested.

Required qualities A pro-active, positive, friendly attitude
- Excellent customer service skills and be community focused
- Sound literacy, numeracy and problem solving skills
- Excellent time management and the ability to multitask
- The ability to think quick and work with change at short notice
- Willingness to learn, be diverse and grow your product knowledge
- Strong attention to detail and the ability to take and follow directions
- Self-motivated with a strong sense of initiative and the ability to work independently
- Ability to communicate well and work together as part of a team
- Reliable, punctual and well presented
- Professional approach.

Desired competencies Analytical thinking.
- Initiative.
- Business awareness.
- Tenacity.
- Strategic thinking.
- Positive approach to change.

PERSON SPECIFICATION

Qualifications Completion of Year 12 (desirable)

Experience
- 12 month working experience in similar role is preferable
- Exposure to an office environment & basic computer literacy(desirable)
- Experience with MYOB, Word and Excel
- Knowledge or exposure to industry (desirable)

Skills & competencies Customer service focused: committed to providing exceptional customer service across all channels - written, phone and face to face.
- Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience. Able to follow instructions & ask questions when uncertain of information or process.
- Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.
- Teamwork: willingness to assist and support others as required and get on with team members.
- Time management/organisation: accomplish objectives effectively within time frame given, and carry out administrative duties within portfolio in an efficient and timely manner. Able to set own work priorities & use initiative when required.

Personal attributes Professional approach when dealing with clients in person and on the telephone (essential).
- Well presented and well spoken.
- Confident manner (essential).
- Positive approach to change (essential).

Other
- Basic knowledge of MS Office: Outlook, Word, Excel
- Have a current drivers licence


**Salary**: $41,765.63 - $76,272.02 per year

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Monthly bonus

Ability to commute/relocate:

- Derrimut, VIC 3026: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

Work Location: One location

Expected Start Date: 01/03/2023



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