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Branch Administrator

8 months ago

Hobart, Australia William Adams Full time

With over 90 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry.

This is your opportunity to come and join our dedicated William Adams **Hobart** Branch as our **Branch Administration/Credit Officer**.

**ABOUT THE OPPORTUNITY**

In this dynamic role, reporting into the Branch Manager, you will work closely with the entire team at Hobart to assist in the administrative functions for the branch. The position will be an important part to the branch as you will be responsible for the coordination and execution of operational and administrative functions to ensure the smooth operations for the business.

**Your main responsibilities will include**:

- Providing administrative support to the Branch Management team
- To provide clerical support to the operational areas including Maintenance, Parts, Service and Warehouse
- Handling customer queries and complaints in person and over the phone
- Banking and credit control
- Raising purchase orders
- Coordinating and arranging meetings and preparing agendas
- Organising and maintaining file systems and records
- Collecting and distributing mail

**ABOUT YOU**

You understand the importance of exceptional customer service and have a strong eye for detail. You are a naturally positive and engaging communicator and enjoy collaborating at all levels.

**To be considered for this role you will have the following skills, experience, and attributes**:

- Good verbal and written communication skills
- Intermediate to advanced computer skills
- Excellent telephone/interpersonal skills
- Excellent typing/word processing skills
- Previous credit control experience
- Ability to multitask and prioritise
- Previous experience utilising SAP (desirable)
- Ability to resolve problems in a practical, timely and professional manner

Joining the William Adams family, you will instantly feel welcome and supported. You will have access to our Employee Assistance Program and our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing.

You will be surrounded by like-minded professionals that are passionate about William Adams values of; Integrity, Excellence, Teamwork, Commitment and Sustainability.

We will provide you with ongoing career and development opportunities, a competitive salary package and various rewards and benefits via The Hub - our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, BCF + more

For any queries, call Stella in our Talent Acquisition team on 03 9566 0959.