Office Manager

3 weeks ago

Point Cook, Australia Point Cook doctors Full time

We have an opportunity for an **Experienced** **Office Manger** to join our team at **Point Cook Doctors**

We require an individual who is **highly motivated**, **enthusiastic** with a **"can do"** attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing practice so a bubbly personality is a must as well as is the ability to think on your feet

**Required Qualities**
- Demonstrated patient-focused approach in service provision with genuine empathy and interest in their needs.
- Excellent interpersonal and communication skills, both written and verbal.
- Always be well-presented, friendly, courteous, and obliging.
- Always represent the practice in a confident and positive manner.
- Undertake all duties in a diligent manner, with honesty and integrity,
- Maintain absolute confidentiality regarding patient and practice information.
- Have a vigilant attitude to accuracy, being prepared to double check as necessary.
- Ability to work cooperatively and independently.
- Ability to prioritise and organise
- Knowledge of occupational health and safety principles including infection control.
- _Teamwork:_ willingness to assist and support others as required and get on with team members
- _Time management/organisation_: accomplish objectives effectively within time frame given and carry out administrative duties within portfolio in an efficient and timely manner

Your responsibilities will include:
**Operations**
- Coordinate daily operations with staff, nurses, doctors
- Day to day liaison with doctors to ensure appropriate delivery of services, with an emphasis on doctor operating hours, planned leave and facilitating a group practice environment.
- Timely reporting of property maintenance, leasing and subtenant issues with management
- Updating health engine and online booking page
- Reduced number of patient and Doctor complaints
- Increased number of patient and Doctor compliments
- Coordinate and maintain accreditation

**Human Resources**
- Conduct interviews with medical director when required
- Handing over orientation checklist to doctors on their first day
- Completed and signed orientation checklist must sent to medical director and medical administrator
- Coordinate changes in doctors and staff rosters with management
- Coordinate doctors and staff leaves and find appropriate covers

**Education, Qualification, and Experiences**
- Basic knowledge of MS Word and Excel.
- Completion of an accredited medical receptionist course/ knowledge of medical terminology.
- Minimum of one year’s experience in medical receptionist/secretarial role.
- Knowledge and competence in the use of relevant software Pracsoft, Medical Director and Best Practice.
- Experience with specific social groups serviced by practice, such as adolescents, aged care, migrant or refuge groups, Aboriginals, and Torres Straight islanders, etc.
- CPR/Triage training and/or experience.
- Training and/or experience in management of emergencies, handling complaints, Medicare & health funds, basic infection control, safe handling & disposal of medical waste etc
- Customer service experience, committed to providing exceptional customer service across all channels - written, phone and face to face.
- Demonstrate knowledge of policies and procedural guidelines that have legal implications, for example, ensure documentation conforms to legal requirements.

**Accounts and finances**
- Accounts follow up with outstanding amount
- Coordinate monthly purchase orders with management
- Maintain daily, Medicare batching, exceptions, and rejections.
- Check billed patients for nurse incentive as they are performed
- Reconcile work cover and private billings on a weekly basis
- Current Police Check
- Current Working with Children clearance
- Current First Aid/CPR certificate
- Immunisation Record
- Driving Licence/ Photo ID
- Selection Criteria:_
- Demonstrated ability to work in a team
- Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)
- Demonstrated strong organisational and problem-solving skills
- Demonstrated ability to work in a fast-paced environment, including multitasking
- Demonstrated ability to communicate with internal and external stakeholders both verbally and in writing
- Demonstrated commitment to quality patient service

**If you would like to become part of a team that cares for every individual staff member and their self-development and meet the requirements and criteria above, please forward your resume, along with a cover letter addressing the selection criteria.**

Expected Start Date: As soon as possible

**Job Types**: full time

**Salary**: Remuneration will be negotiable based on experience.

**Salary**: $23.40 - $36.00 per hour

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

  • Office Manager/practice Manager

    4 weeks ago

    Point Cook, Australia Point Cook Doctors Full time

    We have an opportunity for an **Experienced** **Office Manager** to join our team at **Point Cook Doctors.** We require an individual who is **highly motivated**, **enthusiastic** with a **"can do"** attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing practice so a cheerful personality is a...

  • Animal Management Support Officer

    6 days ago

    Point Cook, Australia Wyndham City Council Full time

    **Hours per week**: 38 **Remuneration**_:_**_ _Band 4 salary from $75,802.48 per annum plus superannuation and a fortnightly RDO **Location**: Point Cook **About the role** The Animal Management Support Officer sits within our City Amenity and Safety department and works to provide support to the Animal Management Unit in meeting its obligations under...

  • Administration Officer

    6 days ago

    Point Cook, Australia Lumen Christi School Full time

    **Role Description/Criteria** **Ignite Your Passion for Leadership and Organization at Lumen Christi Catholic Primary School, Point Cook!** At Lumen Christi Catholic Primary School, we believe every role contributes to our mission of nurturing an inclusive, welcoming, and supportive environment. We are seeking a friendly, committed, and detail-oriented...

  • Property Manager

    4 days ago

    Point Cook, Australia Oak Recruitment Pty Ltd Full time

    $70 - $80K + Super + new business comms | Property Manager Role - 1 in 6 Saturdays | 150 Properties + Support | Parking Provided - Property Me | New refurbished office | 30+ Staff | Property Me **Opportunity to join as a Property Manager** Work in a high end office with directors who care about property management and their staff and hosts staff...

  • Ict Customer Support Officer

    3 weeks ago

    Point Cook, Australia Shinning star services Full time

    ICT Customer Support Officer Part-time/ Full-time position/Contract **Salary**: $78000- $85000 Shinning star is looking for a qualified ICT Customer Support Officer to join our team. Job Overview: We are seeking a proactive and tech-savvy ICT Customer Support Officer to join our exceptional support for a range of technical and IT-related queries. If you...

  • Aps 4 - Trade Officer

    1 week ago

    Point Cook, Australia Australian Government Department of Defence Full time

    $69,811 - $76,215 (plus Super) - Point Cook - VIC **The Role** In this role you will be responsible to RAAF Museum Officer-In-Charge Restoration for: - Mentoring and supervising the RAAF Museum technical volunteers undertaking restoration activities and other projects; - Supporting general engineering projects and business outcomes including monitoring...

  • Customer Service Officer

    2 weeks ago

    Point Cook, Australia Jump Swim Schools Point Cook Full time

    Jump! was founded with the specific purpose: to create a better opportunity for babies, infants and children to learn to swim in a clean, modern and private indoor facility away from the crowds and distractions of the bigger learn to swim centres. Combine this with small class sizes, warm water and a teaching program supported by our 3 pillared teaching...

  • Customer Service Officer

    4 weeks ago

    Point Cook, Australia Jump Swim Schools Point Cook Full time

    Jump! was founded with the specific purpose: to create a better opportunity for babies, infants and children to learn to swim in a clean, modern and private indoor facility away from the crowds and distractions of the bigger learn to swim centres. Combine this with small class sizes, warm water and a teaching program supported by our 3 pillared teaching...

  • Customer Service Officer

    1 week ago

    Point Cook, Australia Jump Swim Schools Point Cook Full time

    Jump! was founded with the specific purpose: to create a better opportunity for babies, infants and children to learn to swim in a clean, modern and private indoor facility away from the crowds and distractions of the bigger learn to swim centres. Combine this with small class sizes, warm water and a teaching program supported by our 3 pillared teaching...

  • Customer Service Officer

    2 weeks ago

    Point Cook, Australia Jump Swim Schools Point Cook Full time

    Jump! was founded with the specific purpose: to create a better opportunity for babies, infants and children to learn to swim in a clean, modern and private indoor facility away from the crowds and distractions of the bigger learn to swim centres. Combine this with small class sizes, warm water and a teaching program supported by our 3 pillared teaching...

  • Customer Relationship Officer

    6 days ago

    Point Cook, Australia Homestyle Aged Care Full time

    About Homestyle Aged Care Homestyle has cared for older Victorians for over 30 years. With 10 quality homes we pride ourselves on providing the best care possible in a safe and supportive environment. For residents in our care, we want Homestyle to be the best alternative to being at home. Our Vision is to provide quality of care and excellence in all we do...

  • Aps 5 - Deputy Air Force Liaison Officer 2 (Daflo2)

    7 days ago

    Point Cook, Australia Australian Government Full time

    $80,487 - $86,211 (plus Super) - Point Cook - VIC **The Role** The Deputy Air Force Liaison Officer 2 (DAFLO2) represents Air Force's interests regarding Australian Air Force Cadets (AAFC), providing support through enabling and facilitating activities on behalf of the Air Force Liaison Officer (AFLO) in accordance with Air Force and AAFC orders,...

  • Property Management Team Leader

    3 weeks ago

    Point Cook, Australia Reliance Real Estate Full time

    **_Roles & Responsibilities include, but not limited to:_** - Manage and coordinate the rental team, including providing day to day assistance where required - Train and support new team members - Oversee and monitor overall rent roll compliance - Conduct and manage regular team meetings - Assist with covering portfolio management during staff absences -...

  • Property Manager

    4 weeks ago

    Point Cook, Australia Reliance Real Estate Full time

    We have an awesome opportunity that has become available for an **Property Manager, OR Assistant Property Manager **looking to step up to join our growing and dynamic organisation. Working alongside an established and dedicated property management team with mentorship and support. This position will suit a proactive and motivated individual who has the...

  • Area Manager

    2 weeks ago

    Point Cook, Australia YMCA Children's Programs Full time

    **Work options**: Hybrid You will work from home & across the services within your cluster, along with our Box Hill State Office when required. - Full time; $123k + super - Hybrid working both from home and across our services - Free access to gyms, recreation, and aquatics centres across the state **About the role** Due to an internal move within the...

  • Customer Service Manager

    3 weeks ago

    Point Cook, Australia HYTECH SOLAR Full time

    Job Title: Customer Service Manager Company: Hytech Solar Location: Melbourne (Point Cook) Employment Type: Full-Time **Salary**: AUD 80k -90k + superannuation per year, based on experience and qualifications **About Us**: Hytech Solar is a leading provider of solar energy solutions, dedicated to delivering exceptional service and innovative products to...

  • Customer Service Manager

    2 weeks ago

    Point Cook, Australia HYTECH SOLAR Full time

    **About Us**: Hytech Solar is a leading provider of solar energy solutions, dedicated to delivering exceptional service and innovative products to our customers. We believe in the power of renewable energy and strive to create a sustainable future through our services. **Position Overview**: **Key Responsibilities**: Managing customer service and business...

  • Schnitz Area Manager

    3 weeks ago

    Point Cook, Australia SCHNITZ Full time

    Here at Schnitz, we are one big family, passionate about spreading happiness with authentic hand-crafted schnitzel. From our stores to our support office and our franchisees, we live and breathe our values of quality, compassion, integrity, and family. And it’s our love for making people happy that brings us all together and makes our dedicated,...

  • Broke Support Officer

    3 weeks ago

    Point Cook, Australia Aspirus Financial Services Full time

    You will be working alongside an experienced mortgage broker, delivering exceptional customer service and following up on client enquiries. The role requires high attention to detail, speedy delivery and professional client interaction. You will need to be able to multi-task, cope with tight deadlines and prioritise competing deadlines in a fast-paced...

  • Aps 5 - Volunteer Coordinator

    4 weeks ago

    Point Cook, Australia Australian Government Department of Defence Full time

    $78,143 - $83,700 (plus Super) - Point Cook - VIC **The Role** RAAF Museum seeks a dynamic and motivated Volunteer Coordinator to coordinate, manage and grow the RAAF Museum volunteer workforce. In this role you will: - Assist Operations Officer in assessing and informing volunteer requirements to support RAAF Museum operations; - Assist Officer-In-Charge...