Transformation Process Improvement Lead

6 months ago

Brisbane, Australia Icon Group Full time

**Program and Project Management**

**Brisbane**

**Full Time**

**Icon Group**

Icon Group has a track record of continued business success through brave and focused leadership decisions and the commitment of more than 3,000 employees company wide. Being Australia’s largest dedicated cancer care provider, we’ve expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. We bring together all aspects of quality cancer care, including medical oncology, radiation oncology, haematology, pharmacy and chemotherapy compounding to deliver a true end-to-end seamless service for cancer patients internationally.

And we’re built on a strong but simple mission - to deliver the best care possible, to as many people as possible, as close to home as possible.

As we continue to grow, what we do matters to more and more people every day. Each role at Icon holds a strong contribution to the care provided. And when you choose a career with Icon, you help change people’s lives for the better.

**A few of our benefits**
- Discounts and cashback on hundreds of brands through our internal ignite app
- Flexible work arrangements, including hybrid work, compressed work weeks, varying start-finish times and so much more
- Access to novated lease options via our partner RemServ
- Access to paid parental leave
- A range of resources and tools to help support and balance psychological and physical health
- Exciting international opportunities as part of Icon’s expansions

**The opportunity**
Icon has expanded exponentially over the past few years and will continue grow. Due to this, we need to implement a process improvement mandate across the organisation, which aims to streamline, standardise and improve our internal business processes to maximise efficiency and contribute towards employee satisfaction and effectiveness.

The purpose of this role is to provide specialist and strategic business process improvement activities to enhance efficiencies for both our employees and the organisation. Reporting to the Group Change Manager, this is a
**full-time**
**24-month contract** position based at our global head office in
**South Brisbane**. From within, and working with the transformation team, you will work closely with business leaders on predefined and future business process improvement and enhancement initiatives.

**Your key responsibilities include**:

- Delivering to a predefined set of business improvement initiatives across the business
- Identify additional areas of improvement, present findings and seek endorsement through appropriate channels
- Coordinating new business cases for newly identified business initiatives (including supporting financial modelling, review of business case documents on behalf of the transformation team)
- Working with the business to implement changes, measuring and monitoring the people and commercial impact of those changes.

**About you**
We are seeking a self-driven and experienced senior business analyst with exceptional stakeholder management, analytical and project management skills. You will be passionate about business analysis and improvement and be keen to leverage your previous experience to help drive efficiencies across Icon. You will also be able to work collaboratively with the existing team and adhere to our frameworks and standards.
- Bachelor’s degree in business, management, computer science or technology
- Demonstrated experience in project and business analysis (cost benefit, ROI and benefits development and modelling)
- Experience leading or mentoring a small team
- Excellent communication skills and the ability to build strong working relationships

**Are we right for you?**
Our team makes us who we are, they shape our impact and drive our success. So it’s important we hire people who believe in what we stand for and thrive in our culture.

**Here’s what our people said on what it takes to succeed and love life at Icon**:

- You’ll truly want to work together towards our ambitious vision and goals
- You’ll embrace and enjoy pace, progress, and change - we rarely sit still for long
- You’ll need a serious work ethic and a thirst for job satisfaction that sees you putting up your hand to grab opportunities

**Does this sound like you?**

**At Icon, You Can.**
*

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