Retail Store Manager

6 months ago

Melbourne, Australia Lindt & Sprüngli Full time

Welcome to the world of Lindt - where our rich and diverse culture embraces change while cherishing our history. At Lindt, we believe that excellence lies within each and every one of our employees. That's why we've created a one-of-a-kind environment where our team members can challenge the norm, and help build the Lindt brand for generations to come.

**About the Role**:
As our Store Manager for Spencer Street, your responsibilities encompass overseeing the store's overall performance, fostering a supportive team environment, ensuring profitability, guiding and mentoring our Lindt Ambassadors to spread the word about the wonders of Lindt, and managing day-to-day operations. This entails adeptly navigating between the shop floor, Point of Sale system, and the Beverage Bar, demonstrating exceptional multitasking skills.

We seek a proactive leader who not only motivates their team but also delivers an unparalleled chocolate experience, reinforcing the Lindt Brand.

**What we would like you to bring**:

- Previous experience in a leadership role in a hospitality or retail environment i.e. Supervisor or Assistant Store Manager, looking for a chance to elevate their career to a Store Manager where you can showcase your enthusiasm and passion
- Experience or knowledge in preparing rosters and achieving labour budgets for a team of approx. 15 Lindt Ambassadors
- An ability to grow your local community and drive return sales through your charismatic and positive personality
- Strong time management skills, ability to work effectively and independently with deadlines with a calm and consistent approach in a demanding enrivonment
- Strong rapport building abilities to lead and coach a team of Lindt Ambassadors
- Understanding of quality assurance and competent in Food Safety Standards
- Previous barista experience, setting you up for success
- Previous experience in inventory management, stocktake, visual merchandising and store presentation principles highly regarded

**What we can offer you**:

- An emphasis on a positive environment, allowing career and personal growth, celebrating your achievements and recognising your successes.
- An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently.
- Annual offsite Managers conference.
- A priority on maintaining a healthy work/life balance.
- A paid day off on your birthday
- Free drinks and chocolate

**Are you ready to Enchant the World with Chocolate? We'd love to get to know you

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