Venue Manager

4 weeks ago

Gold Coast, Australia Mondrian Full time

**Company Description**
Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travellers. Mondrian delivers creativity with a progressive, forward-thinking approach that experiments with perspective and immerses you in dream-like spaces that reflect local culture.

A new dawn awakens on Burleigh in Q1-2025. Inspired by the eclectic spirit of Burleigh, Mondrian Gold Coast is a coastal destination where visionary architecture blends with the essence of escapism. Revel in the dreamlike allure of Burleigh set against a canvas of vibrant culinary destinations and empowering wellness. Locals and travellers are invited to immerse in the energy, creativity and barefoot rhythm of Burleigh at Mondrian Gold Coast.

Mondrian Gold Coast is a vibrant lifestyle precinct with two levels of immersive restaurants, bars, pool club and dynamic programming at the heart of the destination.

**LITO**:Savour coastal Italian cuisine at our all-day dining restaurant. Whether it’s a post-surf flat white or a classic aperitif as the sun sets, LITO promises a culinary journey from morning to afternoon and into the evening that’s refreshing and elevated simplicity.

**Haven**:Haven is a lively restaurant and pool club focused on fresh surf-to-plate seafood, golden cocktail hours, true celebrations and intimate poolside lounging. Haven connects the modern day refined and retro pool club with a decidedly athletic and fashion aesthetic — all designed to offer a respite and recharge to its idyllic coastline, perfectly curated for a sun-drenched day spent grazing and lounging.

Our two bars and restaurants will offer the best of Burleigh’s dining scene.

We’re seeking creatives, innovators and disruptors who challenge the status quo and ready to be agents of change as we usher in one of the most exciting, progressive and forward-thinking brands set to make Burleigh its home.

The **Venue Manager** is responsible for overseeing all aspects of the Venue operations within the hotel, including team management, guest service, financial performance, and adherence to health and safety standards. This role requires a strong leader with excellent organisational skills, a passion for hospitality, and a commitment to delivering high-quality dining experiences.
- Oversee the setup, execution, and breakdown of FOH, ensuring all logistics are handled smoothly.
- Oversee the booking process with the Host team, coordinating with internal departments such as catering, housekeeping, and audiovisual to ensure seamless service delivery.
- Exceed guest’s expectation by delivering personalised and professional service to clients and guests.
- Address any issues or concerns promptly and effectively, ensuring a positive event experience.
- Gather feedback from clients and guests to continuously improve event services and offerings.
- Develop and implement a comprehensive event strategy that aligns with the hotel’s brand and business goals.
- Identify and establish partnerships with local vendors, suppliers, and event planners to enhance service offerings.
- Manage daily restaurant operations, including opening and closing procedures.
- Analyse & forecast future activity and implement activations to fill the revenue opportunities and effectively yield to ensure the greatest profit possible when booking all function spaces and accommodation.
- Monitor financial performance, analysing reports to track revenue, costs, and profitability in tight collaboration with the Hotel’s F&B Management.
- Recruit, train, lead and support the FOH Team Members, fostering a culture of excellence and collaboration.

**Qualifications**
- Proven experience in restaurant management, with a strong track record in a similar role.
- Excellent organisational and project management skills, with the ability to manage multiple events simultaneously.
- Strong leadership and team management abilities, with a passion for developing and motivating staff.
- Outstanding communication and interpersonal skills, with a focus on delivering exceptional Guest’s experience.
- Ability to work effectively in a fast-paced, pre-opening environment, adapting to evolving needs and challenges.
- Relevant qualifications such as Queensland RMLV/RSA and First Aid is desirable.
- Must have Full Australian Working Rights.

**Additional Information**
**_
Mondrian Gold Coast _**_is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential._

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