Sense Of Self (SOS)

The Bathhouse Attendant at SOS cares for our space just as much as they care for our guests. They have hospitality experience, are detail-orientated, are authentic communicators, and are driven to be autonomous in maintaining our high standards.
- A supportive and dynamic environment
- Unlimited weekday bathhouse access
- Ongoing training & professional development

Sense Of Self is seeking several hospitality superstars to join our floor staff team. The Bathhouse Attendant at SOS cares for our space just as much as they care for our guests. They have hospitality experience, are detail-orientated, are authentic communicators, and are driven to be autonomous in maintaining our high standards.

We are keen to meet people who enjoy working in a fast-paced environment, within a dynamic team, and those with a human-centred approach to guest services.

**Responsibilities**:

- Ensuring the reception, bathhouse, and all areas of the facility are maintained, are clean, are tidy, and sterilisation practices are maintained at all times
- Replenishing stock in the space including laundry, amenities, food and beverage, and hygiene items
- Making sure guests feel welcome and comfortable on every visit
- Informing guests about the facilities, services and products when visiting the spa, and occasionally when the host needs assistance with the phone
- Ensuring all operational protocols are followed and upheld
- Knowledge of products, and ability to share knowledge with customers
- Showing attention to detail and immaculate presentation
- Willingness to work across multiple disciplines
- Assisting with guest bookings where necessary

Skills + Availability:

- Excellent, clear, and consistent communicator (clients & colleagues)
- Calm under pressure - at SOS we have a very demanding and high-paced customer service environment
- Self-led and adaptable
- Be human-centred care at your core - is driven by achieving things for customers
- Flexible with your time, including a willingness to work some weekends - we are open 14 hours a day, 6 days a week

At Sense Of Self we value all diversity of bodies and welcome all gender identities and expressions, both in our guests and our team.

Please provide us with a cover letter detailing your interest and suitability for the role and a CV outlining your previous experience and referees.

We look forward to hearing from you