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Participant Support Officer

4 months ago

Keilor Downs, Australia Comm Unity Plus Services Ltd Full time

**Introduction**:
Comm Unity Plus Services Ltd (operating as commUnity+) is a multidisciplinary organisation located predominantly across Melbourne’s western suburbs. We strive to enable positive change and growth for people through a range of prevention and early intervention programs including Community Education, Children’s Contact Services, Neighbourhood House, Legal Services (through Brimbank Melton Community Legal Centre) and community engagement and development activities.
**Description**:
The Participant Support Officer is responsible for supporting Skills for Education and Employment (SEE) Program students to gain the most from their learning experience. The SEE Participant Support Officer will act as a first point of contact for new clients in the program to ensure that their pre
- training assessments and placements are conducted in a timely manner and provides students with direction regarding their learning needs and preferences to enable pathways to community participation, education, and employment.
Key Selection Criteria
Relevant degree qualification in educational, vocational, administrative or related field.
Strong organisational and ICT Skills.
Experience in a similar role, demonstrating capacity to provide support to participants. Careers guidance and respond effectively to participants enquiries relating to their studies, pathways, and personal circumstances.
Ability to plan and implement community education and employment pathways.
Highly developed communication and interpersonal skills with the ability to deal with complex internal and external stakeholder queries.
Excellent attention to detail and time management skills.
Previous experience with the Skills for Education and Employment (SEE) program knowledge of adult and community education will be highly regarded.
High level of professionalism, empathy, commitment, and interest working with individuals from diverse and disadvantaged communities
Fluency in a language relevant to local client demographics would be desirable.
commUnity+ is a child safe organisation that is committed to ensuring the wellbeing of children and young people and protecting them from harm. Applicants must hold a valid Working with Children Check and Police check or the ability to obtain the same.
**What we offer**:
Flexible workplace with hybrid work arrangements
Salary packaging benefit
40% off your membership at Brimbank Aquatic and Wellness Centre (BAWC)
Opportunity to further develop your skills
Supportive and Inclusive team
Free parking at our main sites
Applications must include a cover letter responding to the key selection criteria, and a current resume.
A copy of the Position Description can be found here
- Participant Support Officer
Applications close Thursday 10 October 2024
community+ is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.