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Manager Open Banking

4 weeks ago

Sydney, Australia Commonwealth Bank Full time

**Manager, Open Banking**

**About the Crew**

The Open Data crew is responsible for delivering Open Banking and Digital Identity solutions which enable Accredited Data Recipients and Relying Parties to provide personalised data-driven experiences and insights to consumers and businesses.

The team is also responsible for identifying and responding to emerging areas of policy or regulatory changes related to open data and identity.

**Do work that matters**

You will be part of the Open Banking team, supporting all squads in the Open Banking Crew to meet the following objectives:

- Compliance for Open Banking (Consumer Data Right Rules, Standards, Privacy Safeguards) and Digital ID (ConnectID Scheme Rules)
- Contribute to Open Data strategy initiatives, including research, management papers and workshops.
- Contribute to advocacy and regulatory engagement deliverables and communications.
- Manage and support investigation of third-party issues and ensure appropriate, timely communications.
- Optimise product data analytics and insights for measuring product performance.
- Develop and optimise CBA Group business and technical processes to achieve customer-centric and sustainable compliance.
- Manage initiatives with business and technical stakeholders to ensure safe data sharing to and from third parties to power new experiences.
- This role reports to the Executive Manager, Open Banking crew.

**More specifically you will**
- Support and manage Open Banking technical advocacy matters, including initial analysis of data standards proposals, liaising with internal SMEs to inform business decision-making and preparing submissions for policy and regulatory engagements.
- Support the Open Data Enterprise Architect and Open Data Policy lead to prepare technical standards-related submissions, consultations, executive briefing notes and other ad-hoc papers.
- Be responsible for day-to-day third-party communications via the ACCC’s Service Management Platform, fostering strong relationships with external stakeholders ensuring effective collaboration and communication.
- Develop and maintain strong internal relationships with key technical stakeholders across frontline, technology, risk and operations.
- Prepare and uplift Crew documentation, including Standard Operating Processes.
- Contribute to assessment of dependencies and associated risk and compliance implications of requirements and solutions.
- Stay across emerging technologies, industry standards, and regulatory changes, providing proactive guidance to the team and adapting strategies accordingly.
- Support the Senior Manager Open Banking to manage complex product enquires and complaints, uplifting internal communications and training where required.
- Support the Senior Manager Open Banking to manage operational risk incidents and issues relating to the product, uplifting and implementing controls where required.

**We’re interested in hearing from people who**
- Have a background in information systems, technology or legal with experience working in product, data, technology, consulting and/or regulatory domains
- Have prior knowledge or understanding of Open Banking (desirable)
- Are curious, adaptable and collaborative
- Have excellent verbal and written communication skills
- Are experienced in stakeholder management and business partnering

**From here you’ll go**

This role is something you can really own and deliver. If you have experience within Product, Data, Regulation, Change programs and/or Strategy Execution we would love to hear from you.

We operate in a **hybrid working **environment, meaning a blend between being in the office and working remotely. Please feel free to discuss your individual situation and needs with us

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Advertising End Date: 20/02/2024

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