Business Account Manager
2 weeks ago
We are looking for an experienced part-time Account Manager to join The Carbon Bank team. This role will include developing and maintaining strong relationships with clients for end-to-end customer journey. This will include onboarding of clients, ongoing liaison for inputs and trouble shooting, identifying new business opportunities. This role will require a strong understanding of sustainability strategies.
**Responsibilities**:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Build and maintain CRM inputs
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Prepare reports on account status
- Troubleshoot client requests or issues
**Requirements and skills**
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role
- Demonstrated understanding of sustainability strategies; agricultural sector a plus but not required
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent interpersonal skills including listening, negotiation and presentation abilities
- Strong verbal and written communication skills
About us:
The Carbon Bank is a startup that supports farmers with regenerative agriculture practices as well as enables organisations to address their environmental impact within their own value chains. We have created a platform that measures soil health and are currently developing additional tools to support farmers and organisations.
**Job Type**: Part-time
**Salary**: $75,000.00 - $130,000.00 per year
Schedule:
- Flexible hours
**Experience**:
- Business operations: 1 year (preferred)
Work Authorisation:
- Australia (required)
Application Deadline: 01/03/2023
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