Billing Officer

**Summary of the role**:

- Be part of a small, diverse team, with hybrid working conditions (3 days office, 2 days from home), with some flexibility in start times.
- Full time, M-F, Mercy Health Head office, Richmond
- The Billing Officer
- Residential Aged Care is responsible for provision of centralized billing functions and maintenance of fees.
- This role provides support that enables the delivery of high quality aged care services, end to end billing duties and provision of monthly statements of all fees payable with professionalism and accuracy.

**ABOUT YOU**:

- _Relevant experience within the Aged Care Accounts receivables industry (Collections and/or Billing)_
- _previous experience with resident/ patient information systems_
- _Ability to work unsupervised and take initiative_
- _customer focused with strong interpersonal and communication skills_
- _able to effectively perform financial and business support functions including basic accounting responsibilities_

**ABOUT US**:

- Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development.
- Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.

**WHAT WE OFFER**:

- Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:

- caring for our people and those important to them with generous employee assistance available for employees and their families
- protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect
- taking a stand against climate change, which is one of the biggest threats to the health of the world and all humanity, and committing to action that will help make our world fairer and more sustainable
- offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

**WHAT YOU WILL NEED**:

- Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).
- If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process please contact us on the details below.

**Contact Details**
- Nicole Tracey Bucklar

Nicole Tracey Bucklar

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