Beauty Salon Receptionist

Level 1 hair and beauty assistant

Luxe Lash and Brow Co. are looking for a highly motivated self-starting receptionist to join their friendly team. We are looking for somebody well presented to not only greet clients but also take on administrative tasks to assist the business owner in running her company effectively.
- We offer:_
- _the award rate + super._
- continuous training and refresher courses
- incentives and bonuses for high achievers
- great culture and staff perks
- bi-monthly work outing and team building projects

**Responsibilities**:

- Front-of-house reception (greeting customers, making bookings, maintaining the reception desk)
- Telephone answering, screen and direct calls
- Booking, rescheduling and taking deposits for appointments via phone or messaging services
- Operate POS system & take payment for salon services
- Handling multiple calendars (Google Calendar & Timely calendar)
- Stock Control & purchasing of new stock and any items the salon or technicians require
- Receiving & dealing with Incoming deliveries (including checking off and unpacking/putting away)
- Assisting the owner with meetings (including booking the meetings, writing agendas, taking notes)
- Basic cleaning and salon maintenance duties as required
- Appointment equipment set up for the owner and technicians
- Research, educate & keep up to date with current lash and beauty trends
- Research new in store products to be sold
- Research and create company and salon documents as/if required
- Liaise with various business contacts and out-sourced departments (including accounting and marketing)
- Basic accounting, using accounting software and managing bill payments
- Generally keeping the salon well presented, tidy, easy to use and attractive to clients
- Organising and filing important paperwork and keeping track of various required documents like employee contracts and forms, bills, invoices, policies etc.

Qualities Sought:

- Fluent English and great communication skills - this is a very customer focused role, so it is essential that you are able to communicate effectively with your clients and colleagues **Reliable and proactive self-starter with initiative and customer service focus**:

- Ability to prioritise and manage time effectively
- Attention to detail and organised
- Friendly and professional telephone manner
- Passion for the beauty industry and willingness to learn new skills
- Highly motivated and proactive
- High level of respect and understanding of company policies/procedures
- Supportive and encouraging to colleagues, good team mentality and a positive attitude
- High standard of professional presentation and personal hygiene with hair and makeup
- Excellent work ethic, reliable and punctual at all times
- Initiative to find and complete tasks independently
- Competent to work in a team environment and autonomously, with or without supervision
- Be flexible with your availability and hours
- Able to offer insight and opinions to assist the business owner in running the salon and producing marketing material and ideas to further and improve the salon.

Required experience:

- Previous administrative experience
- MS Office - Word and Excel
- Competent with using iPad/iPhone and IOS Apps
- Knowledge of social media (Instagram & Facebook, Later also desired but not required)

Further experience in the following is desirable, but not necessary as training can be provided:

- Qualifications in business administration would be highly desirable
- Xero accounting software
- Timely booking software
- Knowledge of any of the treatments we offer / aftercare

**Job Type**: Part-time

**Salary**: $650.00 - $1,500.00 per week

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (preferred)

Work Location: One location