Store Consultant

3 months ago

Box Hill, Australia National Storage Full time

**Work Across 5 of our Eastern Melbourne Locations.**

**Exciting & Varied Role Consisting of Customer Service, Administration & Operational Tasks.**

**Set Rotating Roster | No nights, Sundays or Public Holidays | Great Work/Life Balance.**

**About Us**

Established in 2000, National Storage is one of Australasia’s largest self-storage providers, tailoring self-storage solutions in 230+ storage centres across Australia and New Zealand. As an ASX 200 listed company, we have experienced our success by focusing on the most important part of our business - our people and our customers.

With a strong growth strategy in place we are seeking to attract and retain more great people to join our team. Due to our rapid growth, we now have a **Full Time Store Consultant **role on offer based in **Eastern Melbourne** in a floating capacity.

The sites you will work across include **_Croydon South, Bayswater, Rowville, Killsyth_**_ _**_and_**_ _**_Box Hill_**_ _**based on the needs of the business. This will provide a valuable insight into our business, how each centre operates daily, as well as ongoing training and development on your journey at National Storage.

***

**The Role**:
Reporting into the Store Manager, our Store Consultants are a vital role within our business, as they work closely with our customers to ensure a seamless service is provided. The role itself is an exciting and varied role which includes customer service, administration, and operational tasks. You will be working for a dynamic and innovative company that is at the forefront of the self-storage industry.
- A day in the Life of a Store Consultant Consists Of: _
- Delivering the ultimate customer experience by supporting our customers in making the best storage choice for their needs.
- Assisting the Croydon South and Eastern Melbourne centres achieve budget and KPI goals.
- Conduct centre tours and walk throughs which showcase our facilities.
- Focusing on centre presentation, maintenance, and cleanliness to ensure our centres always represent our high standards.
- Maintain a safe and secure centre by wearing appropriate safety gear, safe use of equipment, and following workplace health and safety procedures.
- Complete arrears management steps to ensure accounts are kept up to date and offer solutions where feasible.
- Action general administration duties such as customer contracts, inventory, and insurance claims

**W**hat you will bring**:

- To be a successful Store Consultant in Eastern Melbourne, ideally you will have:_
- Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
- A strong sales and customer service orientation.
- A passion for delivering exceptional results.
- You have a motivated, proactive, and positive attitude.
- Ability to work well in a team and autonomously.
- Willingness to learn and grow with the business.
- Strong administration skills.
- ** Driver’s License and car to travel between the Eastern Melbourne locations.**:

- Impeccable attention to detail.
- Forklift license desirable but not essential, as long as you’re open learning how to drive a forklift.
- ** The ability to work on a rotating roster, with every second Saturday from 9:00am-2:00pm**

**Benefits - Why Work with Us?**
- Our unique 24/7 Health & WellNS offering for you and your family.
- Enjoy a work/life balance with no hospitality hours, allowing for greater flexibility in your schedule.
- Permanent role within a successful and expanding business which employs great people.
- Structured four-week training and induction program to ensure your success.
- Competitive Salary.
- Access a range of National Storage Perks such as:

- Generous parental leave policy
- Health reimbursements ranging from gym memberships to health

insurance
- Unlimited retail discounts
- Referral incentives
- Opportunities to connect with our communities and charities.
- Work with an innovative commercial business that values teamwork, care & excellence

***

**Start your journey - APPLY NOW

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