Business Support Officer

2 weeks ago

Melbourne City Centre, Australia Department of Government Services Full time

**About us**
The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

**About the role**
The Business Support Officer supports the Procurement Branch, providing administrative support including data entry, document review and effective record keeping. The role will be required to utilise Department systems (finance, brief management, onboarding) and support the Corporate Procurement Team with compliance activities.

The role requires a strong attention to detail and a willingness to provide excellent customer service. The role also acts as the Procurement Governance Committee's Secretariat and supports the Chief Procurement Officer (CPO) and senior management within the branch as directed.

**About you**

To be considered for the role, you must be able to demonstrate:

- Proven experience in identifying key stakeholders of an issue/project and managing/monitoring client satisfaction using decisiveness and judgement.
- Ability to work independently and as part of a team, with a diverse workload and competing priorities.
- Highly developed service excellence skills, with an ability to make clients and their needs a primary focus for maintaining satisfaction.
- Demonstrates capacity for sustained effort and hard work.

**Technical expertise**
- Ability to work within a fast paced environment, juggling mutliple priorities at any one time
- Quick learner of systems and using available technology efficiently
- Excellent communication skills, attention to detail
- Understanding of Government policies and procedures

**Key accountabilities**
- Provide administrative support to the Corporate Procurement Team to meet compliance activities required by the Victorian Government Purchasing Board (VGPB).
- Provide high-level confidential secretarial support to the Procurement Governance Committee (PGC)
- Manage relationships and liaise with senior management, branch heads, departmental staff, and other public and private sector agencies in order to collect or impart information and arrange meetings.
- Provide administrative support to the Branch.

For specific responsibilities please review the attached position description.

This position is only open to applicants with relevant rights to work in Australia.

**How to apply**
- a resume; and
- a cover letter which addresses the key selection criteria (within three pages)

**Other relevant information**

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which **strongly recommends** all DGS employees be fully vaccinated.

DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.

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