Solution Designer

2 months ago

Greater Adelaide SA, Australia CYOS Solutions Full time

**Application closing date**:Tuesday, 20 February 2024 - 11:59pm, Canberra time

**Estimated start date**: Friday, 01 March 2024

**Location of work**: SA

**Length of contract**: 12 months

**Extension term**:2x 12 months

**Security clearance**: Ability to obtain Baseline or NV1 clearance depending on the requirements

**Rates**: $100 - $150 per hour (inc. super)

Solution Designers are responsible for translating business needs into ICT system requirements and specifications for enhancements. They may propose modifications to the existing systems and processes, or design new systems to meet user needs as expressed in requirements documentation or user stories. This includes designing, analysing and documenting software systems to meet business expectations. Systems Analysts are responsible for writing functional specifications from business requirements.

Main Duties may include, but not limited to, some or all of the following:

- Lead and support operations of the team, including monitoring business performance, setting priorities, and managing resources and workflow
- Oversee the development and implementation of the ICT solution
- Highlight and identify gaps in existing functionality and functional interdependencies
- Undertake and contribute to business management, strategic planning, and workforce planning
- Manage team contribution to the costing process and ensure project deliverables and milestones are met on time and within budget
- Report on the achievement of business outcomes, key performance indicators and quality assurance to manage overall performance
- Monitor and manage work output and quality against established performance standards through interpretation of quality analysis and reporting
- Encourage innovation, continuous improvement and manage and support change
- Build action plans and make operational decisions on policies, tactics and resources critical to the business
- Prepare and review a range of written material including technical and corporate documentation
- Collaborate with a broad range of internal and external stakeholders to achieve project outcomes, build service delivery capability, and influence business outcomes

Main skills/attributes:

- Think strategically and align operational activity accordingly
- Grasp expectations and concerns, and negotiate quality outcomes
- Develop and manage a range of internal and external stakeholder relationships
- Manage and resolve conflict using appropriate strategies
- Understand the audience and context, and effectively tailor communication
- Manage staff and competing priorities to achieve quality outcomes and project completion
- Assess risks and implement mitigation strategies
- Undertake objective, systematic analysis and draw accurate conclusions based on evidence
- Make decisions based on professional judgment, risk evaluation and in the context of the environment
- Develop long term plans for the team and manage work in the context of business priorities
- Work highly independently under broad direction and act collaboratively

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