![The Meat and Wine Co](https://media.trabajo.org/img/noimg.jpg)
Guest Service and Reservation Agent
3 weeks ago
Established in 2000, The Meat & Wine Co prides itself in providing an exceptional and unique steakhouse dining experience. The Meat & Wine Co is a **full service, casual fine dining steakhouse** that specialises in **dry-aging steaks** and has an **impressive wine selection**. Our teams prides itself on its people first culture and training and development.
Our **Southbank** restaurant is seeking **Reservations Agents** to join the team - **Full time and part time contracts available.**
**Benefits include**:
- Employee discounts and daily staff meals
- A professional, dynamic work environment
- Ongoing training and development for career progression
- Opportunity for growth in a large, dedicated and national company
**Day to day responsibilities**:
- Providing exceptional customer service by ensure all guest requests and requirements are communicated and completed.
- Greeting guests and assisting with guests orders and needs
- Processing payments and cash handling
**Do you have?**:
- Previous experience in guest services within a restaurant/hospitality environment
- Previous experience with a reservation system such as SevenRooms or Res Diary is an advantage
- A La Carte restaurant experience an advantage
- Cash handling experience
- Current RSA certificate
- Flexible availability over a 7-day rotating roster including nights and weekends
We are looking for passionate and hardworking people to join our vibrant team. Our busy restaurant is conveniently located near public transport.
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 30-38 per week
**Benefits**:
- Employee discount
- Employee mentoring program
- Free food
- Professional development assistance
- Referral program
Schedule:
- Afternoon shift
- Evening shift
- Monday to Friday
- Morning shift
- Public holidays
- Rotating roster
- Weekend availability
Supplemental pay types:
- Penalty rates
- Performance bonus
- Tips
**Experience**:
- Reservations: 1 year (required)
- Restaurant: 1 year (preferred)
Licence/Certification:
- RSA (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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