Restoration Technician

Join the dynamic team at Restorx Services, where every day brings a new challenge and an opportunity to make a real difference We are a leading restoration company in NSW, specialising in 24/7 emergency response services for insurers and clients.

At Restorx, we're experts in structural drying, mould remediation, fire cleans, sewage clean-ups, and flood decontamination. Our dedicated technicians handle everything from emergency make safes to full-scale restoration projects, ensuring that buildings and contents are restored to their pre-loss condition.

We are currently seeking a self-motivated individual to join our Newcastle team. While experience is preferred, it's not mandatory as we provide comprehensive training and support. As part of our commitment to professional development, we offer opportunities to obtain IICRC certifications in restoration practices.

**ABOUT THE ROLE**:
Are you ready to hit the road and take charge of diverse restoration challenges every day? As a vital member of our team, you'll be at the forefront of Restorx Services' operations, utilizing a company car to navigate multiple sites across NSW for a range of critical tasks.

**Your responsibilities will include**:

- Completing initial reports, scoping fulfilments, assessments, and remediation works at various locations.
- Interacting confidently with homeowners and clients, guiding them through the next steps of their insurance claims’ process.
- Responding promptly to water and mould damage emergencies in both commercial and residential settings.
- Performing water extraction, carpet removal, and occasional furniture relocation as needed.
- Executing restoration and cleaning works on building structures to restore them to their pre-damage state.
- Installing specialised restoration equipment to facilitate efficient restoration processes.
- Adhering strictly to workplace health and safety (WHS) standards specific to the industry.
- Collaborating closely with office staff to provide regular updates on ongoing projects.
- Compiling comprehensive reports and preparing scopes of works detailing damages for insurance claims.
- Being available for on-call duties, including weekends and additional overtime as required.

If you're someone who thrives in a dynamic, hands-on environment, enjoys problem-solving, and is dedicated to delivering exceptional restoration services, this role at Restorx Services could be the perfect fit for you. Join us and be part of a team that prioritises safety, professionalism, and impactful results

**Requirements**:

- Background in building and contents restoration and/or background in cleaning/ carpet cleaning preferred but not essential
- Experience as a restoration technician preferred however training will be provided
- Experience in carpet laying, the building industry, remediation works, bond cleaning or trade background is highly regarded
- Willing to travel for work
- Respond to after hours and weekend work
- Valid Drivers licence
- Police Check (will be performed as part of the employment process)

**QUALIFICATIONS**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
- Ability to comprehend and read the scope of works provided by insurance companies or internal Estimators/ Project Managers.
- Ability to build a scope of works and clearly articulate this in writing.
- Ability to clearly communicate with clients and stakeholders on a project.
- Have a reasonable understanding of policies and coverage.
- Have a driver’s license.
- Have a working with children’s check and valid police check.
- Have competent computer skills including Microsoft suite.

**Salary**: $60,000.00 - $70,000.00 per year

**Benefits**:

- Company car
- Professional development assistance

Schedule:

- 8 hour shift
- On call
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates
- Performance bonus

Work Authorisation:

- Australia (required)

Work Location: On the road