Managed Services Administrator

2 weeks ago


Milton, Australia Pro AV Solutions Full time

We’re looking for a passionate and talented administrator to join Pro AV Solutions, working as part of the managed services team in a never-boring, dynamic working environment.

This is a fantastic opportunity for someone who may have recently graduated school and is looking to get their foot into the corporate administration world.

**About the role**
Reporting to the Head of Client Services, you will be responsible for the contract management and financial administration of the department’s customer service delivery effort and administering all contracted and non-contracted service delivery across our customer services team.

Your responsibilities will include:

- Assisting in the overall smooth operation of our service delivery.
- Contracts set-up: manage the onboarding and accurate representation of all new service contracts sold
- Reporting and renewals of contracts approaching expiry
- Commercial administration: process services tickets, ensuring billing details are captured and bills are entered and dispatched

To succeed in this role, you must be highly motivated with a passion for providing a great customer experience.

**About you**
In supporting our Managed Services team, you will be ready-to-go, self-motivated with administration experience.
- Highly effective communication skills, both written and verbal.
- Have the capability to work autonomously as part of a high-performance team.
- Have a natural passion for customer service excellence.
- Be reliable and trustworthy.
- Demonstrate a strong commitment to personal improvement, development, and learning.
- Experience in administration, finance or contract management, although not essential.
- Excel in accurate data management and reporting.

**Why work with us?**
We are the leading audio-visual solutions integrator, delivering large and prestigious projects Australia wide and internationally. You may have seen some of our work which includes the bespoke Sphere in the Education Precinct at QUT.

**Our offer to you**
A generous salary package can be negotiated for the successful applicant/s based on qualifications and experience.

Our commitment to our team is evident in the energy we feed back into our team, offering an extensive People and Culture program including;
- Quarterly social events
- End of month lunches
- Experience excellence monthly awards
- Employee assistance program
- Extensive internal and external training
- Lolly jars filled with Mentos and Eclairs, will you hold the record for finding the most Pink mentos out of the lolly jar?

Did we mention TGIF Drinks in the office every week?

We believe our team is our most important asset and are always interested in meeting with passionate and eager people. If you’re interested in this role, then throw your hat in the ring. Send us your resume and we'll be in touch

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift

Application Question(s):

- Do you have any experience in the Managed Services area?

**Experience**:

- Administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person



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