Schedule Co-ordinator

2 weeks ago


Bundoora, Australia Bolton Clarke Full time

Part time - perm role (56 hours per fortnight)
- Previous scheduling experience desirable
- Excellent communication skills

We’re hiring We’re currently looking for a Schedule Coordinator for our North office based in Bundoora office. This is a permanent part role (56 hours a fortnight) and you will be required to work Monday to Friday
- between_ the hours of 6.30am to 5pm. The role will be responsible for providing effective and efficient administrative support and assistance to our clinical and management team and will be scheduling direct-care staff to meet our clients’ needs.

Our Schedulers need to take a commercial view, looking at routine efficiencies, kilometres travelled, outsourcing levels, while balancing the needs of our customers cultural and lifestyle preferences. This role is complex and fast paced giving you the opportunity to stretch your rostering skills and analytical thinking.

**‘A week in the life’**
- Assist in scheduling client visits to staff with the appropriate skills in the appropriate areas, minimising staff travel and non-direct tasks
- Receive calls routed from CSC in relation to care recipient/external providers queries and responded to in a timely manner
- Respond to calls appropriately within an administrative capacity
- Works with roster coordinator to ensure resources meet client demand
- Liaise with staff with regards to schedule changes

**What do we need from you?**
- Experience gained in a similar role including the navigation of multiple platforms
- Solid experience in administration
- Problem solving skills
- Confidence in decision making within a fast-paced environment
- Strong organisational skills
- Intermediate computer literacy (MS Office)
- Excellent communication skills and one that enjoys working in a team environment

**Why should you join Bolton Clarke?**
- Access to salary packaging benefits - increase your take home pay
- Work in a positive environment with a dedicated and supportive team
- Commitment to supporting your professional development
- Work/Life Balance
- Private Health Insurance Discounts
- Employee Assistance Program
- Annual Flu Vaccinations