Quality Assurance Manager

6 months ago

Brisbane, Australia HelloFresh Full time

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
- Implement, maintain, continuously improve and verify compliance to Youfoodz Food Safety and Quality Management systems

You will
- Facilitate food safety and quality system creation, validation and implementation in line with legislative, customer, Food safety and quality standards and internal requirements.
- Oversee HACCP program management
- Manage all verification activities as per verification schedule, including those carried out by
- QC and QA staff, including product and process verification activities for Youfoodz meals and products.
- Manage and drive continuous improvement across all sites and initiate corrective action where necessary to ensure the safety and consistent quality of products. Follow up major or critical customer complaints. Initiate formal corrective action where required.
- Assist with facilitating Food safety and Quality Training
- Complete Weekly Food Safety and QA reporting and other reports as required
- Facilitate and Coordinate 2nd and 3rd Party Audits
- Participate and manage projects in accordance with Youfoodz meal and QA department strategic direction
- Keep up to date with regulatory and industry standards around food safety and quality management.
- Any other task as requested by management

You have
- Food Science/Technology Degree
- Minimum 5 years of Food Industry Experience in a Food Technical role
- Cook Chill training
- HACCP training
- Leadership training and experience managing a team
- Experience with managing Food Safety Management Systems

You are
- A solutions orientated manager with demonstrated skills in developing and mentoring a team
- A strong communicator, both written and verbal
- Analytical and have excellent problem solving skills
- A business partner and can work effectively with stakeholders
- Resilience, professional and possess a high level of work ethic
- Approachable, energetic and flexible in approach
- Fast paced approach and thrive in an agile environment

What you’ll get in return
- The chance to have a significant impact on one of the fastest-growing global food technology companies in an exciting growth phase
- Flexible working arrangements
- Egoless environment, constant learning with room for personal growth
- Free access to Headspace
- HelloFresh Academies - monthly internal learning & development
- A diverse and vibrant international environment, with offices in 17 countries
- Company discount - 40% off HelloFresh & Youfoodz
- Onsite gym at the facility
- Barista for all employees

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role. You must have the right to work full-time in Australia/New Zealand.

Location: Karawatha, Brisbane

**Salary**: Competitive salary & employee benefits

(#LI-Hybrid)

Are you up for the challenge?
- About HelloFresh
- We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

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