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Law Enforcement Agency Analyst

3 months ago

Sydney, Australia Commonwealth Bank of Australia Full time

Law Enforcement Agency Analyst

**"At Commonwealth Bank we are proud to support flexibility, let's discuss what this means for you"**

The Regulatory and Control Operations (RACO), a division in COO, is accountable for the development, implementation and ongoing leadership of the Groups financial crime shared services. RACO leads the Groups approach to managing AML/CTF, and Sanctions risks and obligations through the provisioning of the following services.
- AML/CTF Operations
- Sanctions Operations
- Business Enablement
- Transformation
- Correspondent Banking Due Diligence
- Government Agency Requests
- Customer Verification Screening

RACO is a team of ~2500 dedicated individuals, and we partner closely with Line 2 Financial Crime Compliance (FCC) and Line 1 Risk teams across the Group. Our external stakeholders are AUSTRAC and Law Enforcement.

**The Law Enforcement Agency Team** (LEA) teams are involved in providing information to State and Federal Law Enforcement Agencies, Regulatory bodies including Government Agencies and Governing independent bodies these matters often involve notices and court orders that need to be acted on within a specific SLA.

This role will be offering $75,000 - $95,000 base salary.

**ON ANY GIVEN DAY YOU WILL
- Utilise a customer centric approach when interacting with customers to facilitate customer or bank request, and actively working towards resolving customer enquiries and/or complaints in a prompt, professional and caring manner.
- Understand and carry out tasks using techniques documented in the Standard Operations Procedures (SOPs).
- Provide the required assessment and investigation of events in accordance with agreed Service level Agreements (SLAs) as per Customer Value Proposition (CVP).
- Prompt escalation of issues/risks identified within specified SLAs.
- Proactively identifying and driving Continuous Improvement (CI) by using productivity tools to drive increased quality, process simplification or increased efficiency.
- Demonstrate a clear understanding of end-to-end business processes that is relevant to own area of expertise.
- Maintain an up-to-date focus on financial crime, security related trends and emerging issues, and share knowledge obtained.
- Undertake additional tasks as directed by your Manager.

**WE'RE INTERESTED IN HEARING FROM PEOPLE WHO HAVE
- Prior experience in a Leading a fast paced processing environment
- Deep knowledge and understanding of the Money Laundering Policies and Procedures
- Deep knowledge of the Bank's processes and products
- Sound knowledge of computer systems and software (MS Office suite)
- Strong data gathering and analysis
- Sound understanding of regulatory requirements
- Financial Services Industry experience preferred
- Knowledge of the AML/CTF Act

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 21/03/2024

Job ID REQ206098

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