Trainer

3 weeks ago

Brisbane, Australia Akkodis Full time

**The Role**:
Our client is seeking a Trainer for a contract role. The Trainer will play a key role in delivering training services for the Service Delivery Transformation (SDT) program. The trainer will ensure successful transition and implementation of the solution and contributes to benefits realisation, change coordination, capability development, and organisational business readiness.

This role has a strong training development and delivery focus. However, previous hands-on experience in change management, stakeholder engagement, human-centered design principles, and self-starting, flexible approach will assist you to be successful in the role.

**Key Responsibilities**:

- Analyse, design, develop, deliver, and assess training via a range of delivery channels, managing scheduling, attendance, and completions.
- Use instructional design capabilities to create training content and appropriate learning activities.
- Deliver training on the use of the RAPID solution and the Reporting solution both face to face and online to inspectors, investigators and licensing staff.
- Contribute to the implementation of the change management plan and Organisational change management (OCM) framework. Support delivery of SDT change program activities, including communication (key messaging) and capability initiatives and assisting the Change Manager in preparing and facilitating a range of workshops, readiness sessions, and coaching sessions.
- Establish and maintain effective working relationships with internal stakeholders and change champions to promote new ways of working within business units across Queensland. Be responsive to feedback.
- Engage with the change champions to monitor organisational change impacts, enable benefits realisation, and assess local business readiness needs.
- Identify and evaluate change, communications, and capability development risks relevant to program delivery.

**Skill Requirement**:

- Experience in face to face and online training
- Certificate IV Training and Assessment
- Experience in an Agile Way of Working environment.
- Demonstrated ability to take responsibility for training design, creation, packaging and training delivery, maintenance, and assessment, in line with agreed learning outcomes.
- Demonstrated experience assisting a user community in the provision of transition support and change planning, and liaison with the program team.
- Demonstrated leadership, collaboration, and influence skills in nurturing, building, and sustaining internal and external relationships with team members, stakeholders and clients.
- Demonstrated ability to provide creative input and suggestions to developers and Product Owners in the early stages of design-thinking and translate those concepts into wireframes and mock-ups that lead to intuitive user experiences and optimised system design.
- Demonstrated ability to identify the communication and relationship needs of stakeholder groups and facilitate open communication to promote understanding

**Benefits**
- Hybrid work
- Rewarding projects
- Attractive rates

**About Us**

Akkodis delivers cross-industry IT and digital engineering expertise to accelerate innovation and digital transformation. By combining a unique service offering of Tech Consulting, Tech Talent Services and Tech Academy solutions Akkodis enables businesses to progress, scale and perform. Akkodis has a global footprint with 30,000+ consultants in over 20 countries focused on Cognitive Technologies,

Digital Transformation, Cloud & Infrastructure, Smart Ecosystem, and Industry 4.0 across the key sectors of Automotive & Transportation, Environmental & Energy, Software, Internet & Communication, Financial Services and Industrial Manufacturing.

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