Head Concierge

**Kindness l Care l Respect**

As a passionate people person, you'll be the "First Point of Contact" for the residents and various internal and external stakeholders to help ensure the smooth running of the village building. You'll provide front-of-house administrative support, and have a customer-centred approach to your work. We are looking for a Receptionist & Administration Assistant that is organised, friendly, have the ability to work autonomously and is able to build relationships well. This is a unique role where you will be required to complete front-of-house administrative duties, assist with resident queries in the building and will enjoy a high level of autonomy.

**About the role**:

- This is a permanent full-time role working Monday-Friday 9-5pm.
- Provide general administrative support including reception duties, greeting residents & visitors and ensuring the building is safe and secure.
- Liaising with internal and external stakeholders such as residents, visitors, contractors and fellow company colleagues.
- Provide a caring, safe and inspiring environment that supports our residents in living their lives to the fullest through the latter stage of their ageing journey
- Complete general ad-hoc duties delegated to you by the Regional Operations Manager as required

**About you**:

- Experience in an Administration or Receptionist position (essential)
- Advanced computer skills and experience with Microsoft Office Suite (essential)
- Experience in a customer-facing environment (such as Retirement Villages, Tourism, Corporate Office or Hospitality)
- Demonstrated ability to coordinate work, meet deadlines and enjoy working autonomously
- Current Police Check certificate (required, but we can complete for you)
- Current COVID-19 Vaccinations up-to-date (required)

**What we offer**:

- Permanent Monday-Friday role with every weekend off
- Up to 8 weeks Parental Leave
- Ability to purchase additional Annual Leave
- **Employee Referral Program, earning you up to $1000**:

- Be part of a elite & prestigious community
- Join a leading retirement communities operator
- Be part of an organisation focused on innovation and support

**About Aveo**:
Aveo is a leading and trusted owner, operator and manager of retirement communities across Australia. Aveo's philosophy is underpinned by a commitment to grow with older Australians by inspiring greater living choices. We currently do so for over 12,000 residents across 90 plus retirement communities across Australia. Aveo's vision is to be Australia's leading and most innovative seniors living provider. Our mission is to honour and serve the residents through Kindness, Care and Respect.

**What's next?**
- Invite to Interview
- Vetting & Online Medical Assessment
- Job Offer

**Job Types**: Full-time, Permanent

**Salary**: $26.98 per hour

**Benefits**:

- Parental leave
- Referral program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Toorak, VIC: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have a criminal charge, conviction or finding of guilt against you for an offense against any law?
- Are you vaccinated against COVID-19?
- Are you happy with the hourly rate of $26.98 + Super?

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administration: 1 year (preferred)

Work Authorisation:

- Australia (required)