Dispatch Team Leader

2 months ago

Smithfield, Australia Auto Parts Group Pty Ltd Full time

Monday - Friday (No weekends)
- Afternoon shift role + allowances + eligible for a bonus paid monthly
- Great working environment with opportunity for career growth and development

**About Auto Parts Group**:
At Auto Parts Group (APG), we aspire to be Australia’s leading independent supplier of genuine and aftermarket replacement parts for the automotive repair industry. We aim to give our customers _"Real Advantage"_

You’ll be joining an industry-leading organisation that listens to our customers, is building our external brand and reputation as a leading disruptor and partner to the industry that focuses on operational excellence and has a supportive and engaging team environment.

**About the role**
Based in the Sydney branch, APG is looking for a “hands on” positive, enthusiastic, and reliable Dispatch Team Leader to join our dispatch team. The role is responsible for motivating your team to achieve daily targets, maintaining high standards of quality, promoting a safe working environment whilst ensuring the best and most efficient service possible is provided to keep our customers happy.

The **Dispatch Team Leader** main duties will include:

- Picking, Packing & Dispatch of customer orders.
- Managing inventory, asset and returns.
- Loading and Unloading of delivery vehicles where required.
- Support the Warehouse Management with the day-to-day operations and be responsible for guiding the team to be efficient in achieving business targets.
- Control the Pick allocation work on the computer.
- Provide line management to the team, coordinating their workloads, providing support to ensure that the team delivers, monitoring issues, and ensuring KPI targets and quality standards are met.
- Develop the team by focusing on individual performance and support requirements to achieve high standards, whilst fostering a culture of working safely.
- Comply with ALL company policies, guidelines, directions & QA practices and ensure the team is appropriately trained on the procedures.
- Work closely with the Dispatch supervisor to ensure the team is operating at optimal capacity.
- Actively work with the team to pick, pack or when the workloads dictate.
- Manage any site security when required.
- Afternoon shift.

**About you, Skills and Experience**
We are looking for someone with the right attitude, ability to be adaptable, think on your feet, communicate efficiently and work well within a team.
We are looking for a Dispatch Team Leader who has:

- A good understanding of ERP systems.
- Ability to work within a rapidly changing and diverse environment.
- Prior experience as a Team Leader or similar role.
- Demonstrated background in people supervision in an operational environment.
- Knowledge or practical experience with Health Safety & Environment (HSE) practices and legislation
- Highly developed problem-solving capability complemented by an authentic and passionate customer-centric approach.
- With excellent communication skills, you build great relationships.
- Forklift Licence.

**_Benefits_**:

- We want you to be at your best here, and we're focused on helping you do it your way. So here are some ways we create a balance between your work life and non-work life. We provide:_
**_APG “Me” Day:_**_ This is a paid, planned day for our team to use for whatever they want._
**_Paid Parental Leave:_**_ We have newly introduced paid parental leave for all permanent employees._
**_Training:_**_ Full training and ongoing support will be provided with all necessary business resources, tools and technology._
**_Business perks: _**_You will have access to exclusive discounts and vouchers with the leading retailers, including Woolworths, JB HIFI, Caltex and Hoyts Cinemas._
**_Events:_**_ Regular team catch ups including monthly get-togethers and local awards and Annual Awards._
**_Wellbeing:_**_ Employee Assistance Program (EAP) that provides access to free, confidential counselling (which includes financial and legal counselling) for you and your immediate family._
**_Diversity:_**_ We have a diverse group of talented people in our business from all ages, nationalities, abilities and cultures._
**_Security:_**_ We have been in business for 30 years and continue to get stronger year after year._
- _
**Our** **Team**
Without a doubt, our most significant investment is in our team. We recognise that we can only achieve our business goals by attracting and developing the most talented people and giving them the right development and the means and motivation to realise their full potential.
A driving force fuels us to deliver the ultimate customer experience, which is why we're seeking individuals who can help us achieve our ambitious goals. And it all starts with you.

**Interested**
Please click on the "**Apply"** button and submit your resume.

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