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Education and Booking Officer

7 months ago

Canberra, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full time

APS 4 - $74,882 - $81,521 per annum plus superannuation
- Parks Australia Division
- Canberra, ACT
- _Deliver vibrant, innovative and engaging education programs in a living classroom. _
- _Engage and inspire communities to value Australia’s plants and ecosystems. _
- _Work in landscaped gardens just 5 mins from the centre of Canberra. _
- _Provide a positive end to end customer experience for schools and venue hirers. _
- _Aboriginal and Torres Strait Islander applicants are encouraged to apply. We recognise the important role Aboriginal and Torres Strait Islander people play in our workplace. We aim to attract, recruit and develop Aboriginal and Torres Strait Islander employees. Our priority is to ensure a safe workplace where we celebrate all cultures._

**Affirmative measure - Indigenous employment** - The filling of this vacancy is intended to constitute an affirmative measure under section 8(1) of the 'Racial Discrimination Act 1975'. This vacancy is only available to Aboriginal and/or Torres Strait Islander people.

**Who we are**
Australia’s natural and cultural heritage is unique. Our land and seascapes are distinctive, home to plants and animals found nowhere else in the world, and to some of the oldest living cultures on earth. These environments and cultures are an essential part of our national identity, and visitors travel from across the country and the world to experience them.

The Director of National Parks (the Director) is responsible for six national parks, the Australian National Botanic Gardens, 58 Australian Marine Parks and the Heard Island and McDonald Islands Marine Reserve established under the Environment Protection and Biodiversity Conservation Act 1999. Parks Australia is the federal park agency that supports the Director, and they are a division of the Department of Climate Change, Energy, the Environment and Water (the Department). We work to showcase these natural and cultural wonders to the world, demonstrating to all why these places are so special, and inspiring communities to become more invested in their care and future.

The Science and Australian National Botanic Gardens Branch leads science and conservation planning and policy for Parks Australia and conducts research in conservation and biodiversity management through a range of programs. We engage in and coordinate diverse research partnerships and ensure First Nations knowledge and innovative solutions are core to our work, enabling us to enhance engagement and embed science into decision-making at all levels. Our work includes:

- Strategic science planning and prioritisation and shaping research partnerships for Parks Australia.
- Leading cross-cutting research to support Parks Australia - in areas such as climate change adaptation, nature positive and knowledge weaving.
- Providing scientific support for Protected Areas policy and Park Management Plans.
- Managing the Australian National Botanic Gardens, home to our Branch and the nation’s largest living collection of native plants.
- Facilitating research and science capacity building and education.
- Curating national collections of biological data and conserving and protecting plants through systematics research, seed banking and ex situ conservation.
- Regulatory compliance, operational frameworks and capability support for the use of drones across the Department.

The ANBG is an award-winning tourism destination, where locals and visitors to Canberra come to explore, learn, relax and enjoy time in nature. Our public events and education programs aim to tell stories through our unique collection of Australian flora. We recognise the important role Aboriginal and Torres Strait Islander people play in our workplace. We aim to attract, recruit, and develop Aboriginal and Torres Strait Islander employees. Our priority is to ensure a safe workplace where we celebrate all cultures.

**The Job**
The Education and Booking Officer is a public facing role that is crucial in delivering a positive experience to education audiences and venue hirers. We are looking for great communicators who provide excellent customer service, organisational skills and have experience engaging diverse audiences. In the role you will be responsible for:

- Administering school and venue bookings including liaison with users, processing of bookings and related administrative tasks.
- Rostering and supervising casual Education Rangers, co-ordination of regular meetings and training sessions.
- Assisting in the planning, delivery and evaluation of learning programs for students and professional development programs for teachers.
- Assisting with the promotion of learning programs, venues and related facilities.
- Maintaining equipment used by learning programs and venues.
- Aiding in the delivery of visitor experience and public programs as required.

**What we are looking for**
**Knowledge and experience**
The successful applicant will have:

- An awareness of different learning sty