Policy Practice Provider Relations Officer

2 weeks ago

Canberra, Australia NDIS Quality and Safeguards Commission Full time

NDIS Quality and Safeguards Commission 1

**APS 5 - Policy Officer**

**Job Reference Number **085_03/24

**Position Title **Policy Officer

**Classification **APS 5

**Status **Full-Time, Ongoing

**Salary Range **$81,661 -$87,208

**Number of Vacancies **Multiple

**Division **Regulatory Operations

**Branch **Regulatory Campaigns and Projects

**Section **Operational Policy, Practice and Provider Relations

**Location **Capital cities

**Contact Person **Bianca Pitts

**Contact Phone Number **03 9473 5280

**Date Applications Open **07/03/2024

**Date Applications Close **21/03/2024

**Do you want to make a real contribution to improving the safety and quality of**
**disability services in Australia?**
Whether you are a regulatory professional looking to use your knowledge and experience to
support regulatory actions, have a passion for developing policy to support operational teams, or
are interested in ensuring compliance within the NDIS sector, the NDIS Quality and Safeguards
Commission (the NDIS Commission) has a role for you.

**Who we are?**
The NDIS Commission is an independent agency established to improve the quality and safety of
NDIS supports and services.

NDIS Quality and Safeguards Commission 2

We are working with NDIS participants, service providers, workers and the community to so
participants can access services and supports that promote choice, control and dignity.

**What we do?**
The NDIS Commission is the national regulatory authority responsible for upholding the rights of
people with disability accessing the National Disability Insurance Scheme (NDIS). We make sure
the supports and services participants use to live the life they want, are safe and offered to the
highest possible quality.

The NDIS Commission regulates NDIS providers and monitors compliance with the
NDIS Code of Conduct and NDIS Practice Standards by assessing incidents that occur in the
provision of NDIS services, conducting investigations and undertaking compliance and
enforcement actions.

The NDIS Commission collaborates with state and territory governments, the National Disability
Insurance Agency and other Commonwealth regulatory bodies, such as the Australian
Competition and Consumer Commission, to share information and improve the quality and safety
of NDIS services.

**Our people and culture**
The NDIS Commission offers a flexible, safe and inclusive workplace with competitive
employment conditions.

A career at the NDIS Commission offers:

- a respectful, inclusive and safe workplace where you are supported to perform at your

best
- opportunities to join staff-led employee diversity and inclusion networks, including

Disability and Carers, First Nations, LGBTQIA+, Cultural and Linguistically Diverse (CALD)
and Young Professionals
- attractive remuneration package including 15.4% employer superannuation

contributions
- Offices in every capital city with support for part time work and working from home or

remotely
- exciting and fulfilling work contributing to improving the lives of people with disability
- the opportunity to work with visionary and experienced leaders who encourage and

support you to achieve your career ambitions.

NDIS Quality and Safeguards Commission 3

**The Opportunity**
The NDIS Commission’s Regulatory Operations Division is seeking highly motivated and
talented problem solvers to contribute to policy projects that impact the regulatory actions
of the NDIS Commission. This is a unique and exciting opportunity to contribute to
regulatory actions that will ultimately improve the quality and safety of NDIS services and
have a positive impact on the lives of NDIS participants across Australia. You will be part of a
dynamic and supportive tem that develops and implements cutting-edge problem-solving
methodologies to tackle complex challenges within a regulation space. Successful
Regulatory Operations Division.

**The Regulatory Operations Division**
The Regulatory Operations Division oversees regulatory and compliance operations,
including incident response, compliance monitoring and investigations. It is responsible for
the approval of providers, suitability assessments and manages the national Worker
Screening database. It uses a range of compliance and enforcement tools to support quality
services and safeguarding of participants. It manages key stakeholder interactions with
other regulators, enforcement and government agencies. It contributes to the development
of regulatory practice and policy, strategic initiatives, and regulatory campaigns.

**Operational Policy, Practice & Provider Relations Team**

The Operational Policy, Practice & Provider Relations team forms an integral part of the
Regulatory Operations Division. The Team is one of the operational policy teams in the
Commission who is responsible for developing, maintaining and supporting the
implementation of operational policies, procedures and supporting resources, uplifting
regulatory officer capability, coordinatin

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