Asp Coordinator

**We are a leading global brand.**

Home Instead help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our clients’ needs and are committed to addressing the individual and national challenges of Australia’s ageing population. Established in 1994, Home Instead now provides care across a network of over 1200 offices around the world.

In Australia, at Home Instead our national network of offices are committed to changing the face of ageing by enhancing the lives of ageing adults and their families. To us, it’s personal.

**About this opportunity**

Home Instead is seeking an enthusiastic Approved Service Provider Coordinator to join our Client Excellence team in a full-time role based at our Bondi Junction office. This role is crucial for maintaining relationship with external organisations, internal teams and clients.

The Approved Service Provider Coordinator will be responsible for overseeing onboarding, compliance management, annual reviews and invoicing to ensure information is accurate and clear while promoting the Home Instead brand and culture.

**Why Join Us?**
- Birthday Day Off
- Monthly Social Events
- Career Development
- A rewarding career where you can make a positive difference in the lives of seniors and their families.

**Key Responsibilities**:

- Utilities and manages the NetSuite ASP Purchase Order module to ensure accurate and compliant data is being provisioned.
- Liaise with ASPs to ensure contracts are up to date
- Create and provide purchase orders/referral to ASPs
- Schedule client review visits for care managers
- Complete all admin tasks required within the Client Experience team including diary management, preparing care consultation and updating the CRM.

**About you**
- NetSuite experience will be highly beneficial
- Have previous experience in a high-volume administration role
- Have strong skills in communication, problem solving & time management
- Be flexible, adaptable, and able to remain calm under pressure to think on your feet with shifting priorities in an ever-changing environment.

**Australian work rights**

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

**How do I apply?**

Please submit your resume and a cover letter detailing your suitability for this role.