Travel Consultant-japan Specialist

5 months ago

Brisbane, Australia HOBAN Recruitment Full time

**Travel Consultant-Japan Specialist**
- English - Native level
- Some Sales experience is plus
- Knowledge of traveling in Japan
- Hybrid Working environment

**Job Purpose**

As a Travel Consultant, you will be responsible for converting as many suitable enquiries to bookings as possible, creating fantastic trips and offering customer service that exceeds client expectations to ultimately maximise repeat business and personal recommendations.

**The Role**

**What you will be doing**
- Create high-quality tailor-made itineraries for direct and trade clients based on their requirements.
- Work to achieve individual and team sales targets; converting both tailor-made and small group tour enquiries to sale; maximizing value from each enquiry.
- Co-ordinate all aspects of the client booking, including reservations, to ensure successful delivery of trip.
- Conduct quality check of travel documents to ensure high quality, accurate information is received by our clients.
- Take a proactive approach to learning and development to ensure your sales skills, customer service and product knowledge are always improving.
- Undertake familiarisation visits and inspections in our destination countries where required, to boost your own knowledge and share insights gained with your peers and product team.
- Other reasonable tasks as requested by Sales Team Leader/Branch Sales Manager. Outputs & Deliverables
- Creation and delivery of inspiring, high quality proposals and confirmation documents.
- Consistent achievement of individual monthly sales targets (booking number and profit).

**Conditions**
- This is an office-based role, and it is expected that most of your initial induction and onboarding will take place in the office.
- Some Saturday work will be required on a rota basis, with additional pay and time off in lieu to compensate.
- There will be opportunities to visit Japan for familiarisation purposes, along with a staff discount on holidays to any of our destination countries. Beneficial skills and experience
- Experience of working in the travel industry.
- Experience of travel to any of our other destinations (Indochina, South Korea, Malaysia, Borneo and Thailand currently).

**Beneficial skills and experience but not mandatory**
- Experience of working in the travel industry. Experience of travel to any of our other destinations (Japan, Indochina, South Korea, Malaysia, Borneo and Thailand).

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