Visual Merchandiser Manager

2 months ago

Adelaide, Australia H&M Full time

As a Visual Merchandiser Manager, you work at the heart of fast-paced fashion business, in your store you create an environment that inspires customers to explore their personal style. You lead, guide, and support the store team to deliver the most inspiring and exciting customer experience in line with the H&M brand and values. You actively drive sales in store and are responsible to implement and follow-up your team to protect the Visual Identity to make us the No. 1 fashion destination.

Key responsibilities:

- Keep up to date with current Fashion trends and styling techniques so you can anticipate your customers’ needs.
- Share, inspire and educate your team on seasonal trend information.
- Ensure your visual team follows up the Visual Identity through the implementation of the Commercial Handbook. Ensure you have well-styled mannequins in windows and in store and make sure garment presentation is in line with the concept ID.
- Ensure the visual level in store can compete effectively in the local market by identifying opportunities to increase customer satisfaction and sales.
- Plan and prioritise the commercial workload according to business needs and budget.
- Evaluate and develop the visual and commercial skills of the visuals and store teams and secure succession planning within the store visual team.
- Lead visual training for all colleagues to support garment presentation in line with the Commercial Handbook.

**Qualifications**
To be successful in the role as a Visual Merchandiser Manager, we believe you are a confident, inclusive and fashion loving leader who developing your team and supporting them to reach their goals individually and as a team. You stay up to date with current fashion trends to ensure you are equipped to be able to deliver a great customer experience, allowing customers to be confident to explore their personal style. You have a commercial mindset and are motivated by seeing actions turn into results. Your agile mindset means you are flexible and able to adapt to an ever-changing environment. In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers.

What you need to succeed:

- Customer centric approach with proven results creating a great customer experience through visual merchandising.
- Up to date with current fashion trends and retail landscape.
- Strong organisational skills and the ability to prioritise multiple tasks based on the needs of our fast-paced business,
- Commercial mindset with the ability to analyse figures and formulate plans to maximise sales.
- The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team.
- Excellent interpersonal skills and ability to communicate clearly to all team members.
- Previous leadership experience in a similar role with proven results in driving commercial KPIs and team development.

**Additional Information**

**Benefits**

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

**Inclusion & Diversity**:

- H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process._

**Company Description**
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

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