Store Leader

2 months ago

Elizabeth Vale, Australia Hello Sarnie Full time

**Store Leader Job Responsibilities**:

- Oversee daily operations of the café, including staff management, ordering, and delegation of tasks.
- Lead by example by providing exceptional customer service and ensuring that all team members deliver a friendly and efficient experience.
- Manage inventory, ordering, and stock control to ensure the café is fully stocked at all times.
- Train, mentor, and develop staff members to maintain high standards of service.
- Assist with marketing initiatives, promotions, and events to drive business growth.
- Report on daily sales, staff performance, and operational issues to senior management.

**Qualifications**:

- Proven experience as a Café Manager, Assistant Manager, or in a similar hospitality Management role.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Excellent customer service skills with a focus on creating a welcoming and positive environment.
- Experience in inventory management, ordering, and supplier relations.
- Ability to work under pressure in a fast-paced environment.
- Strong communication and organizational skills.
- At least 2 years of Barista experience, with the ability to train staff and ensure quality control.
- Availability to work Monday - Friday, shifts ranging from 6.30am - 4.30pm and potentially Saturday mornings.

**Barista/all rounder**:
We are looking for Barista All-Rounders who thrive under pressure and enjoy working in a high-volume environment. If you're quick on your feet and passionate about coffee and customer service, we want to meet you

**Responsibilities**:

- Prepare and serve a wide variety of coffee beverages, with speed and precision.
- Provide top-notch customer service by greeting customers, taking orders, and efficiently managing the flow of service.
- Maintain a clean and organized workspace, including cleaning the coffee machine, and café area regularly.
- Handle transactions accurately and efficiently using our POS system.
- Assist with restocking, inventory management, and ensuring all supplies are readily available.
- Work collaboratively with the team to ensure smooth operations during busy periods.

**Qualifications**:

- Proven experience as a barista in a high-volume café or similar environment.
- Ability to work quickly and efficiently while maintaining quality and attention to detail.
- Strong multitasking skills and the ability to remain calm and focused during busy rushes.
- Excellent customer service and communication skills, with a friendly and positive attitude.
- The ability to dial in the grinder and adjust throughout the day.
- Basic latte art a must.

**Job Type**: Casual

Pay: From $31.00 per hour

Work Location: In person

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