Cellar Manager

**Rare Opportunity to Join Australia’s Largest Wine Storage Provider**

**Rotating Roster for Great Work-Life Balance.**

**ASX 200 Listed Company | 15 Cellar Locations**

It’s an exciting time for us at Wine Ark, as we continue to solidify ourselves as the market leader for all things wine storage. To assist us on our growth trajectory across Australia and New Zealand, we are seeking a **Full Time Cellar Manager.** This role will be based at our **Chatswood** site**.** Take this opportunity to make YOUR mark on a growing ASX 200 listed business.

**Our Story**

Established in 1999, Wine Ark is Australia’s largest and most recommended wine storage provider. With 15 centers nationwide, our State-of-the-art storage facilities have set international benchmarks and allowed Wine Ark to develop one of the most respected brands within the industry.

Wine Ark forms part of the National Storage REIT group, Australia’s first publicly listed independent and fully integrated owner and operator of self-storage centres in Australia.

**What You’ll Be Doing Day to Day**

Reporting into our Cellar Operations Manager, our Cellar Manager role forms an integral part of our company culture and business success.
- The responsibilities include: _
- Coach and lead a high-performance culture by delivering a high standard of sales and customer service techniques to new and existing customers.
- Manage all walk in, phone enquiries and potential customer leads provided by the Cellar Operations Manager, General Manager - Wine or Senior Management Team
- Record and confirm all collection and delivery appointments with managed cellarage customers as required.
- Monitor and report on occupancy levels of the Centre’s wine vaults and managed cellarage (including commercial logistics storage) to the Cellar Operations Manager in weekly reports.
- Assist with the formulation, implementation and execution of the Centre’s local marketing initiatives. Provide regular feedback in the form of a written report upon the success of these initiatives.
- Undertake fortnightly inventory reports (including boxes, packaging goods and locks) to ensure stock levels are both accurate and adequate. Ensure any discrepancies are addressed.
- Provide leadership, management, motivation and follow up to the centre team to meet set objectives and budgets.
- Monitor and record the temperature and humidity levels of the Centre on a daily basis and report any unusual variances to the Cellar Operations Manager.
- Complete inspections of wine vaults after the customers have moved out for any damage so that any bonds can be released.

**About You**

To be successful in this role, you:

- Are experienced in warehouse operations and/or a pick/pack environment.
- Possess management experience.
- Have had exposure to finance/budgeting.
- Forklift licence desirable but not essential, as long as you're open to learning how to drive a forklift.
- Have a willingness to learn and grow with the business.
- Have a driver’s license and car (required).
- Have strong administration skills.
- You have the ability to work a rotating roster including Saturdays.

**Benefits - Why Work With Us?**
- Work with wine all day - need we say more?
- Permanent role within an essential services business.
- Structured training & development to maximise your success.
- Rotating roster making for a great work/life balance.
- Onsite car park included.
- Access a range of National Storage Perks such as:

- Generous parental leave policy
- Employee Assistance Program
- Health reimbursements ranging from gym memberships to health

insurance
- Unlimited retail discounts
- Referral incentives
- Opportunities to connect with our communities and charities
- Grow with an innovative ASX 200 listed business that values teamwork, care & excellence.

**You'll need a wine if you miss out on this role - APPLY NOW