Network Technical

4 months ago


Melbourne, Australia Telstra Full time

Employment Type

Permanent

Closing Date

6 Sept 2024 11:59pm

Job Title

Network Technical - Specialist

Job Summary

Job Description

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

The Role

This role is for a Network Technical Specialist. A highly customer-focused position, which places you on the front line to investigate and resolve customer incidents.

This role requires you to be onsite at our Global Operations Centre (GOC) in Clayton, VIC on a 24x7 rotating roster. There are two vacancies available.

Key Responsibilities:
- Maintain a collaborative environment working in a 24/7 shift model- Take ownership to ensure OLA’s, SLA’s and contractual obligations are met- Manage the customer expectation and customer experience through a Direct to Resolver Service Desk- Manage and maintain core operational and customer centric network infrastructure- Work collaboratively with internal and external stakeholders- Ability to support both operational and stakeholder improvement programs.- Identify business improvement opportunities to support business and customer- Contribute to root cause investigations as required

Essential:
- Experience working in an 24x7 Incident Management environment- Experience working in Telecom Transmission Domains- Solid experience within Customer and Network Service Operations- Relevant experience and a detailed knowledge of Service Level Management processes in a large organisation. (e.g., ITIL/agile/dev ops)- Demonstrated ability to lead and drive to an outcome- Experience in driving continuous improvement and automation methodologies- As well as the above, you will display strengths in prioritisation and the ability to remain engaged and focused under pressure. You have clear and concise verbal and written skills. You are customer-focused on heart - helping customers is a priority for you.

Highly desirable:
- Telecom, IT & Commercial/Leadership skills gained through relevant formal qualifications. a degree or on the job experience- Knowledge in transmission technologies such as DWDM, Fibre, Alarm Collector networks- Knowledge of ground-based Satellite Networks

Our perks & benefits:
- Work-life integration - we understand life happens when you're busy making other plans, so we offer flexibility around where, and when you work.- 16 weeks paid parental leave for primary and secondary carers.- Professional development program.- An epic (free) Telstra mobile phone plan.- Laptop/Device allowance renewed every 2 years.- Purchased Annual Leave scheme.- Discounted Telstra products and services.



  • Melbourne, Victoria, Australia Telstra Full time

    Job Title: Network Technical SpecialistAt Telstra, we are seeking a highly skilled Network Technical Specialist to join our team. The successful candidate will be responsible for maintaining high availability and performance service levels within technically complex environments.As a Network Technical Specialist, you will work effectively as a leader,...

  • Network Technical

    1 month ago


    Melbourne, Australia Telstra Full time

    **Employment Type **:Permanent **Closing Date **:29 Oct 2024 11:59pm **Job Title **:Network Technical - Specialist **Job Summary** **Job Description**: **Who We Are **We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the...

  • Network Technical

    1 month ago


    Melbourne, Australia Telstra Full time

    **Employment Type **:Permanent **Closing Date **:19 Nov 2024 11:59pm **Job Title **:Network Technical - Specialist **Job Summary** **Job Description**: We are looking for a driven Network Technical Specialist to support and operate Telstra operating environments to the highest level to achieve the requirements of our operating agreements in our Global...


  • Melbourne, Victoria, Australia blueAPACHE Full time

    About blueAPACHEWe are an Australian owned award-winning Managed Service Provider, recognised for the 5th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining us, you are part of an organisation driven...


  • Melbourne, Victoria, Australia Telstra Full time

    About Telstra">Telstra is a leading telecommunications and technology company in Australia.">We are committed to delivering amazing experiences to our customers, and we're looking for talented individuals like you to help us achieve this goal.">Job Title: Network Technical Specialist">This is an exciting opportunity to join our team as a Network Technical...


  • Melbourne, Victoria, Australia Public Sector People Full time

    Job Title: Technical Network Support SpecialistWe are seeking a highly skilled Technical Network Support Specialist to join our team in the South East region. This is a temporary position that offers an exciting opportunity to work on a major project replacing existing network infrastructure with Aruba technology.Key Responsibilities:Network Infrastructure...


  • Melbourne, Victoria, Australia Telstra Full time

    Job Description: We are looking for a driven Network Technical Specialist to support and operate Telstra operating environments to the highest level to achieve the requirements of our operating agreements in our Global Operations Centre in Clayton, Victoria.Key Responsibilities:Maintaining high availability and performance service levels within technically...


  • Melbourne, Victoria, Australia Telstra Full time

    OverviewTelstra is a leading telecommunications company in Australia, providing innovative solutions to customers across the country. As a Network Technical Expert at Telstra, you will play a critical role in supporting and operating our networks to deliver exceptional customer experiences. Salary InformationWe offer a competitive salary package of...

  • Network Technical

    3 weeks ago


    Melbourne, Australia Telstra Full time

    **Employment Type **:Permanent **Closing Date **:27 Nov 2024 11:59pm **Job Title **:Network Technical - Specialist **Job Summary** **Job Description**: **Who We Are** We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the...

  • Network Technical

    1 month ago


    Melbourne, Australia Telstra Full time

    Employment TypePermanentClosing Date19 Nov 2024 11:59pmJob TitleNetwork Technical - SpecialistJob SummaryJob DescriptionWe are looking for a driven Network Technical Specialist to support and operate Telstra operating environments to the highest level to achieve the requirements of our operating agreements in our Global Operations Centre in Clayton....


  • Melbourne, Victoria, Australia Telstra Full time

    About the RoleWe are seeking a highly skilled Network Technical Specialist to join our team at Telstra. As part of our Global Operations Centre in Clayton, Victoria, you will be responsible for supporting and operating Telstra operating environments to the highest level, achieving the requirements of our operating agreements.Key ResponsibilitiesMaintain high...


  • Melbourne, Victoria, Australia Symbio Full time

    About SymbioSymbio is a leading software company that revolutionizes the way the world communicates. Our cutting-edge platform delivers the full communication stack, from carrier infrastructure to enterprise collaboration, across multiple Asia-Pacific regions.We are part of the Aussie Broadband Group - a fast-growing technology services provider with a...


  • Melbourne, Victoria, Australia Telstra Full time

    About the Role">This is a permanent opportunity to work in our Global Operations Centre in Clayton, Victoria.Our team is responsible for supporting and operating Telstra's network environments to achieve high service levels. As a Senior Network Technical Specialist, you will contribute to maintaining the security and operation of our assets and services.The...

  • Technical Expert

    1 month ago


    North Melbourne, Victoria, Australia Telstra Full time

    Job TitleTechnical Expert - Network AdministratorWe are seeking a highly motivated and passionate IT Technical Expert to join our team in Telstra Defence Operations. In this role, you will have the opportunity to work on the operations and maintenance of the Telstra Defence Terrestrial Communications Network (DTCN).About the roleAs a Technical Expert, you...


  • Melbourne, Victoria, Australia St Vincent's Health Australia Full time

    Job DescriptionWe are seeking a skilled Infrastructure Technical Specialist to join our team at St Vincent's Health Australia. As a key member of our IT department, you will play a crucial role in ensuring the smooth operation of our infrastructure.Key Responsibilities:Design, implement, and maintain advanced networking solutions to support business growth...


  • Melbourne, Victoria, Australia Symbio Full time

    OverviewSymbio is a software company that revolutionizes the way the world communicates. Our platform delivers the full communication stack, from carrier infrastructure to enterprise collaboration, across multiple Asia-Pacific regions.We are part of the Aussie Broadband Group - a fast-growing technology services provider with a significant presence in the...


  • Melbourne, Australia Australian Bureau of Meteorology Full time

    APS Level 6, Ongoing - $90,199 - $101,022 + 15.4% super - Melbourne We seek a talented and motivated individual with well-rounded engineering skills biased toward the meteorological and oceanographic telemetry disciplines to join the Sea Level Network team. As a Network Specialist, you will provide expert technical advice and guidance, and play a vital...


  • Melbourne, Victoria, Australia Telstra Full time

    Are you a driven and skilled professional looking for a challenging role in network operations? Telstra, a leading telecommunications company, is seeking a Technical Network Specialist to join their team.As a Technical Network Specialist, you will play a crucial role in maintaining high availability and performance service levels within complex environments....


  • Melbourne, Victoria, Australia Telstra Full time

    About the RoleWe are seeking a highly skilled Network Technical Specialist to join our team in Clayton, Victoria. This is an exciting opportunity to work in a fast-paced environment and contribute to the security and operation of Telstra assets and services.


  • Melbourne, Australia NBN Co Full time

    Job ExpectationsA fantastic opportunity has presented itself for a Senior Network Specialist reporting to the Senior Manager NMC Event Delivery where you will join the pillar within the Customer and Networks business unit.A bit about your roleIn this role you will provide deep domain technical expertise in NMC best practice, processes and technical...