Technical Product Owner

1 month ago


Melbourne City Centre, Australia Department of Energy, Environment and Climate Action Full time

Specialist/Technical Expertise/Qualifications
- Experience in the support SAP Success Factors and SAP HCM.
- Experience with Service Management Software, preferably ServiceNow, for assignment of Service Request, Incidents and Problem tickets. Strong experience in the management of support queues and reporting against SLA's.
- Detailed understanding of Software Development Life Cycle methodology, and the management of implementation of changes in accordance with a Change and Release schedule.
- Detailed documentation development experience in the creation and maintenance of Standard Operating Procedures and Configuration Workbooks.
- Strong stakeholder management skills and experience both managing customers and third-party suppliers.
- Formal qualifications in ICT or a related field (preferred)

This is an ongoing position. The work location for this position is the Melbourne CBD / Flexible.
To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience.
For further information please refer to the attached position description.
Applications close at midnight on Sunday, 20 August 2023

**Other relevant information**:
To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.
A Diverse, Inclusive and Flexible Workplace DEECA welcomes applicants from a diverse range of backgrounds and we focus on the essential requirements of the job and being consistent and fair in our treatment of all applicants. We also understand that a balanced life is important to our employees. Talk to us about our flexible options such as working some days from home, starting early or late, working part time, job sharing or accessing paid or unpaid leave.



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