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Administration Officer

4 weeks ago

Brisbane, Australia Queensland Health Full time

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.
This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.
About the Role
To provide a high standard of administrative support across departments (inclusive of Switchboard, Front Reception, Inpatient Wards, Outpatient areas, Endoscopy Unit, Executive Support roles and Perioperative Services) within Patient Administration Services to support service delivery across QEII Jubilee Hospital.
- Fulfil the accountabilities and responsibilities of this role in accordance with Metro South's purpose and objectives, as outlined below.
- Support the effective operation of the administration service by being responsive to changes in rostering and quickly adapting to workplace team dynamics.
- Provide a high level of administrative support to multidisciplinary teams as required including, but not limited to, word processing, and correspondence.
- Effectively communicate with clients and staff, demonstrating understanding, empathy, patience and a positive service focus whilst maintaining confidentiality.
- Exercise judgement and discretion in undertaking various tasks by being responsible for the quality of work undertaken.
- Manage workload appropriately by prioritising tasks and ensuring work is completed within designated timeframes.

Our ICARE² values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
It is a condition of employment for this role for the employee to be, and remain, vaccinated against COVID-19 Health Employment Directive No. 12/21 and Queensland Health Human Resources Policy B70.