Support Facilitator

4 weeks ago

Dandenong, Australia ermha365 Full time

**Description**:

- Provide wellbeing support to people with mental illness in Supported Residential Services
- Part time role contracted until 29/9/23 Secondment available - Flexible 4 day week working within a hybrid work model
- SCHADS Level 4 including Superannuation & Salary packaging options

About You

Do you have a passion to assist those with a mental illness to create connections and link with sustainable supports within their community?
Proven experience working or lived in Mental Health or AOD supporting those who demonstrate challenging behaviours as a result of mental health issues or cognitive disability.
Are you reliable and consistent in your practice?

**Additional attributes we are looking for include**:

- Ability to work both autonomously and within a team environment
- Effective listening skills & an adaptable communication style
- Capable to advocate for others and build support networks
- Ability to contribute positively within a team, work collaboratively and share idea’s
- Ability to facilitate group work & activities
- Experience in building rapport with difficult to engage consumers
- Experience and or knowledge within case management
- Prior worked or lived experience supporting people with dual disability or dual diagnosis, Mental health and or AOD encouraged to apply

It is a requirement of this position to be fully vaccinated against COVID-19 and meet all compliance requirements in relation to NDIS Work Screening, Working With Children’s Check, work rights and possess a current & valid driver’s license.

About the Role

The Support Facilitator role aims to address resident unmet health and social needs and link residents to appropriate services. It also works with SRS staff and proprietors to build their capacity to meet the needs of the residents and improve their support planning to meet those needs and better manage challenging behaviours. The program also aims to work with health and local support services to improve their accessibility for residents of these SRS and their responsiveness to proprietors and staff.

**The role entails**:

- Provided outreach and case management to identified participants
- Identify participant health needs and support participants to access suitable services to meet needs
- Supporting participants to engage in both social and recreational activities
- Working with proprietors to identify participant needs, and develop skills to suitably respond to challenging behaviours
- Increase self-management and independence for participants
- Develop and maintain professional relationships with participants and all relevant stakeholders
- Providing accurate and timely case notes including development of program narrative reports and relevant documentation

Our success will enable the people we support to have the voice and choice to thrive in their local communities.

While ermha365 continues to operate face-to-face services through COVID-19 we are taking appropriate actions to ensure that our staff and the people we support are as safe as possible. You will be expected to adhere to all COVID-19 standards, requirements and processes including (but not limited to) wearing appropriate PPE, screening and regular hygiene and cleanliness practices.

**What we can offer you**:
Ermha365 is an agile and innovative non-profit with a growth agenda across Australia. As an employee you will be offered:

- Opportunity to have a career that changes lives
- Access to free self-paced online learning modules
- Flexibility in working hours to suit work life balance
- A supportive team environment that is engaging and inspiring
- A competitive total package including salary packaging

About ermha365

This job isn’t for everyone. At ermha365 we work with clients with some of the most complex mental health and disability support needs in Victoria/NT.

We’re a lifeline for people who often feel like “a square peg in a round hole” - those who experience stigma and discrimination, and are ostracised or excluded from the simple things that most of us take for granted. In many cases we have become the provider of last resort, although we see ourselves as the provider of first choice.

We believe in the potential of everyone. We never give up, and we never give in.

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