
Service Manager
2 weeks ago
We are currently seeking an inspiring leader to take on the vital position of Service Manager of our Laverton branch. You will be a strong collaborator who thrives under pressure and is focused on HSE, people and our customer’s needs.
**ABOUT THE ROLE**
We have an exciting leadership opportunity for an experienced Service Manager to join our Laverton branch. Reporting to the Branch Manager, you will be responsible for the management of all service employees and coordination of all operations within the Service Department. Through effective leadership, the Service Manager will also be ensuring the optimal performance of the service department and take full responsibility for the performance of the service department.
Key responsibilities of this role are to:
- Promoting and delivering a strong culture built on engagement and safety
- Delivering positive financial results for the cost centres you oversee
- Provide support and leadership to your team with a values-based approach
- Utilise data to forecast, measure and improve overall department performance
- Maintain customer relationships through exceptional stakeholder engagement and regular customer visits
- Oversee invoicing, Work in Progress (WIP) and warranty claims and prepare reports on these as required
- Ensure productivity and utilisation of the team through proactive scheduling and training to avoid lost time
**ABOUT YOU**
To be considered for this role we are looking for the following skills, experience & attributes:
- Proven ability to implement and execute strategy
- Familiarity with Caterpillar (or similar) equipment
- Professional with outstanding communication skills
- Highly developed business acumen skills with the ability to successfully manage customer relationships, budgets, data analysis and compile reports
- Ability to coach others for high performance and manage teams in changing environments
- Tertiary qualifications in business and/ or mechanical trade background will be looked upon favourably
- A strong leadership background, accompanied by advanced negotiation and conflict resolution skills
- Experience in an operational role with proven ability to boost performance
We will offer you an attractive salary package, including a base + super, a company vehicle, laptop, iPhone, incentive bonus, ongoing training and development + much more
**Why work with us?**
Joining the William Adams family, you will instantly feel welcome and supported. You will have access to our Employee Assistance Program and our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing.
You will be surrounded by like-minded professionals that are passionate about William Adams values of; Integrity, Excellence, Teamwork, Commitment and Sustainability.
We will provide you with ongoing career and development opportunities, a competitive salary package and various rewards and benefits via The Hub - our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, BCF + more
Want to know more?
Call David from our Talent Acquisition Team on 03 9566 0961 with any questions.
-
Service Manager
5 days ago
Laverton, Australia Velocity Truck Centre Full timeDeliver exceptional customer experiences - Flagship Velocity Truck Centres site - Attractive salary package + a range of employee benefits **Your Next Opportunity** Are you ready to take the helm at the biggest and most prestigious dealership in the group? Daimler Trucks Laverton is looking for a dynamic and results-driven Service Manager to lead our...
-
Business Service Manager
4 weeks ago
Laverton, Australia Lineage Logistics Full timeLineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific. Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner...
-
Site Services Manager
5 days ago
Laverton, Australia Gold Road Resources Limited Full timeAbout the RoleWe are seeking an experienced Operations Supervisor to join our team at Gruyere Gold Mine. As a key member of our operations team, you will be responsible for leading and managing the Site Services Team on a day-to-day basis to achieve budgeted production, availability and compliance on all site facilities and associated infrastructure.Key...
-
Service Supervisor
7 days ago
Laverton, Australia William Adams Full timeWith over 90 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for our customers - selling and servicing the best equipment in the world - on land, at sea, in construction and the mining industry. We now have a rare and exciting opportunity for a driven and experienced Diesel Technician with...
-
Service Supervisor
2 weeks ago
Laverton, Australia William Adams Full timeWith almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. We now have a rare and exciting opportunity for a driven and experienced Diesel Technician with...
-
Service Supervisor
2 weeks ago
Laverton, Australia William Adams Full timeWith almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. We now have a rare and exciting opportunity for a driven and experienced Diesel Technician with...
-
Parts Interpreter
2 weeks ago
Laverton, Australia William Adams Full timeWe have an exciting great new opportunity for a highly motivated and customer focused **Parts Advisor **in Laverton. This role will be predominantly nternally focused as you effectively support our entire service department across all workshops. **ABOUT THE ROLE** This role will report to our Parts Manager but is also accountable to our Service Supervisor...
-
Business Services Coordinator
2 weeks ago
Laverton, Australia Lineage Logistics Full timeLineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific. Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner...
-
Customer Service Coordinator
5 days ago
Laverton, Australia William Adams Full timeWilliam Adams Cat Rental StoreTM operation began business in Victoria and Tasmania in 2000. We rent Caterpillar products to the construction, mining, quarrying, agricultural, and marine markets. We have developed our successful business on the back of quality equipment, convenient locations and a solution based capability second to none. We are now on the...
-
Leading Hand
2 weeks ago
Laverton, Australia William Adams Full timeWe are now seeking a highly motivated, hands-on and customer focused **Leading Hand **to lead, coach and develop an assigned team of Diesel Technicians. This role is based at our Laverton Service Workshop, working a 7x7 roster. **Reporting to the Service Supervisor, this role will be responsible for**: - Supervising the workmanship and performance of the...
-
Team Leader
2 weeks ago
Laverton, Australia William Adams Full timeWe are now seeking a highly motivated, hands-on and customer focused T**eam Leader **to lead, coach and develop an assigned team of Diesel Technicians. This role is based at our Laverton Service Workshop, working a 7x7 roster. **Reporting to the Service Supervisor, this role will be responsible for**: - Supervising the workmanship and performance of the...
-
Service Coordinator
2 weeks ago
Laverton, Australia William Adams Full time**ABOUT THE ROLE** We are looking for an experienced **Service Coordinator** to support our New Equipment Workshop at our Laverton branch. Working directly with the Service Supervisor and Team Leader, this position manages the daily work order activities for our customers from commencement to completion. This role plays an integral role in ensuring they we...
-
Service Coordinator
1 week ago
Laverton, Australia William Adams Full time**ABOUT THE ROLE** We are looking for an experienced **Service Coordinator** to support our New Equipment Workshop at our Laverton branch. Working directly with the Service Supervisor and Team Leader, this position manages the daily work order activities for our customers from commencement to completion. This role plays an integral role in ensuring they we...
-
Service Coordinator
5 days ago
Laverton, Australia William Adams Full timeWe are on the search for an experienced **Service Coordinator** to support our New Equipment Workshop team at our **Laverton** branch. **ABOUT THE ROLE** Working directly with the Service Supervisor and Team Leader, you will manage the daily work order activities for our customers from commencement to completion. You will play an integral role in ensuring...
-
Leading Hand
1 week ago
Laverton, Australia William Adams Full timeWe are now seeking a highly motivated, hands-on and customer focused **Team Leader **to lead, coach and develop an assigned team of Diesel Technicians. This role is based at our Laverton Service Workshop, working a 7x7 roster. **Reporting to the Service Supervisor, this role will be responsible for**: - Supervising the workmanship and performance of the...
-
Field Service Diesel Technician
2 weeks ago
Laverton, Australia William Adams Full timeWe are seeking a trade qualified **Field Service Diesel Technician **to join our William Adams team based out of our** Laverton **branch**.** This is a full-time permanent position, working a 5 x 2 (Monday - Friday) roster or 7 x 7 (Wednesday - Tuesday). If you enjoy the challenge of delivering outstanding customer service and problem solving, while...
-
Field Service Diesel Technician
1 week ago
Laverton, Australia William Adams Full timeWe are seeking a trade qualified **Field Service Diesel Technician**to join our William Adams team based out of our** Laverton**branch**.** This is a full-time permanent position, working a 7 x 7 (Wednesday - Tuesday) roster. If you enjoy the challenge of delivering outstanding customer service and problem solving, while ensuring value for money for our...
-
Maintenance Manager
4 weeks ago
Laverton, Australia Senior Leadership InfraBuild Full time**About the role**: InfraBuild Recycling have an exciting opportunity for a highly experienced Maintenance Manager to join our Victorian Lead team. The VIC Maintenance Manager has primary responsibility for planning and coordinating the activities of the Maintenance team and provides leadership and guidance to managing maintenance issues across the state....
-
Trading Manager
2 hours ago
Laverton, Australia Senior Leadership InfraBuild Full time**About the role**: InfraBuild is Australia’s only fully vertically-integrated steel manufacturer spanning scrap metal recycling, steel manufacturing and downstream distribution. As a Trading Manager, you will be leading the Trading Team and direct the Branch Managers for cost efficient and timely ferrous scrap metal trading as well as coordinating...
-
Motel Manager
3 hours ago
Laverton, Australia O’Brien Group Australia Full time**Venue**: Club Laverton **Location**: Laverton, VIC **Engagement**: Full-Time **About the Opportunity** - We are seeking a skilled and enthusiastic Motel Manager to oversee all aspects of our busy motel operations at Club Laverton. The Motel Manager will be responsible for ensuring a seamless guest experience, managing day-to-day operations, overseeing...