Change Analyst

1 month ago


Brisbane, Australia Exclaim IT Pty Ltd Full time

**Competitive hourly rate on offer**:

- Hybrid work model offered
- Long term contract until 30.06.2024 with likely extensions
- Be part of a program that is making a difference

**Location**:Brisbane, Queensland 4000 - Australia

**Work type**:Contract

**Date Posted**:17 January, 2023

**Reference**:#15278

**About the role**.**:
The Change Analyst is an integral part of the Business Engagement and Readiness Team, reporting to the stream Lead Change Manager. The role will work closely with Product Owners, Subject Matter Experts, Business Analysts, Trainers, Project Managers, business leaders and end users.

The role will be challenging and be responsible for, but not limited to
- Identifying, documenting, and reporting on change impacts and gaps through a Change Impact Analysis;
- Translating what the changes mean for the business and affected stakeholders;
- Capturing risks associated with the change impacts and escalating as appropriate
- Recommending actions and initiatives to effectively manage the change impacts and mitigate risks;
- Supporting the change managers with implementation of change activities across a large complex government program, including developing change related documentation, presentations, communications and supporting engagement and education activities.

**Key responsibilities**.**:

- Support the Change Managers and Business Engagement and Readiness and stream Project team to deliver change management activities.
- Represent the findings of change impact analysis in planning business engagement and readiness activities
- Coordinate, monitor, and report on actions arising from change impact assessments.
- Support the Change Managers to assess business readiness for key stakeholders.
- Prepare and deliver agreed resources (key messages, surveys, presentations) to support business engagement, education, and readiness.
- Identify and escalate change issues and risks and report these to the relevant project and program team to ensure effective stakeholder engagement and proactive issue resolution.
- Build and maintain relationships with internal and external stakeholders to enhance business relationships and program delivery.
- Support the updating of status reporting, engagement and readiness plans and schedules

**Essential criteria **.**:

- Demonstrated experience as a Change Analyst in supporting people, process and technology driven change, including delivering detailed change impact assessment and recommending a range of change intervention options.
- Ability to extract and analyse data and provide sound recommendations and advice.
- Demonstrated knowledge of the tools, techniques, and methodologies to deliver change management practices.
- Excellent presentation, written and communication skills.
- Proven experience producing static and live collateral for delivery via digital communication and education channels.
- Organised, driven and priority oriented and can work in a fast-paced environment.
- Strong stakeholder management, engagement and relationship skills including the ability to work in partnership with and influence stakeholders.
- Confident, positive team player who is adaptable and outcomes driven.
- _Note: this is not a Business Analyst role._

**Desirable criteria **.**:

- Government experience or experience with large complex organisations will be highly regarded.
- Human centric skills background are considered highly desirable.
- Degree qualification in related field, change certification or equivalent experience.

**Contact details **.**:


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