Revenue Investigation and Reconciliation Clerk

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
About the Role:
The Salvation Army, Donor Services team, have an incredible permanent full time opportunity for a Revenue Investigation and Reconciliation Clerk to join our Melbourne head office in Blackburn. This crucial role is responsible for timely and accurate investigation, processing and reconciliation of donations received by the national Fundraising department.

Key Responsibilities:

- Investigate and prepare “unidentified” banks deposit donations
- Process daily Direct Debit Batches
- Disputed Transactions: Fraudulent, Charge Backs, Refunds
- Reconciliation of Bank Statement to Blackbaud, Payment Gateway to Bank Statement
- PayPal / Third Party Platforms
- Daily examination, scrutiny and validation of transactions on all bank accounts connected to Blackbaud CRM
- Assisting with the processing of electronic files from internal and external stakeholders
- Researching and processing of all donations received online nationally

About you:

- Attention to detail
- Work within a team environment

Why work for us:

- Eligible employees can access NFP salary packaging
- Flexible working arrangements
- Opportunity for career development
- Paid parental leave
- Employee Assistance Program
- Internationally renowned not-for-profit organisation
- An inclusive culture of dedicated, passionate and professional team members
- Rare opportunity to work with passionate, like-minded people who enjoy being a part of an organization that makes a difference within the Australian community

How to Apply:

- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_