Operator Ii

7 months ago

Melbourne, Australia Cencora Full time

- What you will be doing
-:
The Warehouse Associate is responsible for performing a variety of warehouse-related duties such as receiving and storage of goods, preparing orders for shipment, picking items by batch and ID/kit numbers and ensuring that orders are filled accurately and efficiently, continually striving for improved customer satisfaction.

PRIMARY DUTIES AND RESPONSIBILITIES:
Clinical
- Comply with World Courier Standard Operating Procedures (SOP), which contain specific instructions to take the steps concerning the reception and shipment of materials.
- Compare the material received with the documentation forwarded in order to certify concordance or disagreement.
- Prepare box contents according to the information described on Packing List with correct temperature control.
- Physically perform packing process of inbound, outbound and returned shipments using Cencora World Courier packaging products.
- The Operator must have the training and the capability required to control materials characteristics (described in their labels): ID number, expiration date, Lot number, patient’s kit, and temperature and storage conditions as well as any additional information that could be useful.
- The Operator must be specifically trained in order to perform activities related to shipments such as the picking, packaging preparation, packing and labeling.
- Perform activities on the Operative System CTM-STAR related to the Inbound, Outbound, Return and Relocation processes.
- Have deep knowledge and carry out relabeling, returns processing, stock control, balance and relocations processes developed at the Facility.
- Perform any other duties the employee has been trained for.

Commercial
- Follow receiving, storage and shipping procedures for processing commercial products in the warehouse. Applies to all environments including but not limited to cold chamber controlled ambient and vault products.
- Support Commercial initiatives by streamlining processes to gain efficiencies in the warehouse
- Complete assigned reporting, cross check and verification checks as per daily, weekly and monthly reporting
- Work closely with packaging contacts to ensure enough supplies are maintained for the warehouse
- Pick, pack and prepare and verify products for shipping.
- Process inbound, outbound and return shipments for Commercial
- Work with a number of IT systems, including, but not limited to ASW, IRIR, Returns connect.
- Perform daily cycle counts and stocktakes
- Perform any other duties the employee has been trained for.

Additional requirements and responsibilities
- Once trained, be part of an on call rotational roster 24/7 with the logistics team to provide in person attendance for emergency response in case of any emergency shipments required by World Courier Clients
- .Work in all temperature controlled environments including but not limited to
- +15 to +25°C
- +2 to +8°C
- 20 to -30°C
- Participate in scheduled weekend tasks for stock control and balance sheet processes.

Internal Communication and Information Sharing
- Keep Internal Stakeholders informed of the progress of their order and shipment.
- Collaborate with Internal Stakeholders to find appropriate resolutions to Clinical and Commercial matters to ensure ongoing client satisfaction.
- Liaise with the Transport Customer Service team in relation to World Courier transport bookings and ensure correct processes are followed.
- Provide information to all WCA business units to ensure work output is coordinated in an effective manner.
- Contribute to team and organisational wide discussions by sharing ideas, experiences and recommendations around improving the effectiveness and efficiency of the business.

Teamwork and Collaboration
- Effectively collaborate with all Internal Stakeholders to ensure the function is operating effectively and efficiently, while maintaining a harmonious team environment.

Policy and procedure
- Comply with standard operating procedures and policies to ensure that the function is demonstrating consistent practices nationally and is in line with strategic objectives.
- Ensure WCA compliance with all government legislative and other requirements such as ACS, CASA, AQIS, IATA, ISO
- Ensure full compliance with international local regulations such as WCA RACA SP (Registered Air Cargo Security Program) Australian Customs IATA regulations
- Ensure full compliance with WCA quality management systems (GxP)

Workplace Health and Safety
- Actively promote a culture that values a safe and healthy workplace
- Take reasonable care of, and cooperate with actions taken to protect;
- The health and safety of both themselves and others.
- Report all accidents, incidents and hazards to their supervisor as soon as is practicable.
- Ensure compliance with relevant OH&S legislation and that any issues are identified and actioned in line WCA policy.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

- Have minimum 2 years logistics & warehousing experien

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