Commercial Quality Officer

6 months ago

Seven Hills, Australia Endeavour Foundation Full time

Endeavour Foundation is one of Australia’s largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work. **_Our purpose is simple - make possibility a reality._**

**About The Role**

Our Work employment services assist people with a disability achieve personal employment goals aligned to their NDIS plans by matching them to opportunities and supporting flexible work choices.

As a Commercial Quality Officer, you'll work closely with our Commercial Quality Lead to uphold the highest standards of quality across our site. The Commercial Quality Officer will be an active member of the Quality team, responsible for leading initiatives and enacting operational strategy, while managing risk to enhance the customer and employee experience for the site that they service.

**Responsibilities include**:

- maintaining regulatory compliance, addressing customer concerns, and collaborating with internal teams to meet their needs.
- Conducting Quality Control tasks to meet regulatory requirements.
- Managing risk to enhance the experience for both customers and employees.
- Implementing process protocols and managing document control processes.
- Addressing customer complaints and ensuring timely resolutions.
- Collaborating with internal teams to meet their requests.
- Deliver advice and recommendations around quality assurance, operational risk management and continuous improvement approaches.
- Work closely with supporting functions to ensure efficient and effective systems are maintained.
- Drive analysis of existing business processes to support the implementation of internal and external audit recommendations.
- Support internal and external audits, conducting independent and transparent Workplace Health and Safety, Environmental and Quality audits and compliance assessments.

**About you**:

- A relevant tertiary qualification or industry certification.
- At least 1 year of industry experience with a solid understanding of quality control methodologies.
- Familiarity with quality standards and regulations.
- Demonstrated strong written and verbal communication skills to ensure clear and concise information is relayed.
- Proficiency in MS Office Suite and communication technologies.

**_ Desirable_**:

- Tertiary qualification in Environmental Science, Environmental Health, Occupation Health & Safety or a related field.
- Experience in a production or manufacturing environment.
- Experience in working with people with a disability an advantage.

**Why Choose Us?**
- Make a meaningful impact on the lives of people with disabilities.
- Join a supportive and collaborative team environment.
- Opportunities for professional growth and development.

**Benefits and Perks**
- Salary Packaging Benefits Package up to **$15,900 **of your annual salary tax free, and additional **$2,650** for meal and entertainment expenses.
- Training is provided with local offices and managers.
- Employee Assistance Program.
- Discounts on Corporate Private Health Insurance Plans, whitegoods, and appliances.
- Reward and Recognition Program.

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