Client Services Officer

2 weeks ago

Lidcombe, Australia NSW Department of Communities and Justice Full time

Division: Courts Tribunals and Service Delivery- Location: Lidcombe, NSW, AU, 2141- Req ID: 66418- Location - Lidcombe - Onsite parking is available
- Salary ranging from $70,694 pa to $76,857 pa + super and leave loading
- Ongoing and temporary opportunities available

**Your role**

The Coroner’s Court is responsible for managing deaths, fires or explosions reported to a Coroner.

The Client Service Officer role is part of the Court registry team which provide administrative and court support to Coroners. They are responsible for communicating with, and delivering services to Coroners, families, court users and stakeholders.

The role requires you to work in a fast paced, dynamic and sensitive operational environment, while maintaining a high quality of output and engagement with all court clients. The role may present opportunities for regional travel.

Persons seeking to work at the Coroners Court need to be compassionate and empathetic and have a high level of personal resilience as the role involves exposure to sensitive and graphic content, including images, photographs and discussions relating to violence, death and/or homicide matters.

**What we’re looking for**
- Someone who is proactive and is able to think on their feet, display empathy and maintain the utmost discretion and professionalism
- Confident in liaising with a wide range of stakeholders
- Strong communication and time management skills
- Experienced and confident with new technology and good attention to detail
- Someone who holds a professional demeaner in the workplace and in their communication - both written and verbal
- Someone who can travel to regional areas to manage inquest hearings

Download the role description.

**What We Offer - **We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners to improve lives and realise the potential of children, adults, families and communities. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

- What have you done in the past year to improve your skills and performance in some area? Please describe the steps you took and the outcome.
- How have your helped your manager and/or organisation to promote a positive attitude in a team? Give an example.

**Applications close**: 11.59pm - Sunday, 12 May 2024

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

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