Operations Supervisor

2 months ago

Pinkenba, Australia Amazon Commercial Services Pty Ltd Full time

Experience managing teams
- Experience with planning, performance metrics, and process improvement

Amazon Logistics is looking for an Operations Lead to support the Operations Shift Manager & Delivery Station Manager to drive innovation and execution in transportation networks. You should have the drive to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Operations Shift Manager & Delivery Station Manager to highlight and rectify issues as they arise.
Key job responsibilities
- Support in the development of a strong culture of health and safety practices and initiatives through the compliance with legislation and policy.
- Support daily management of department duties.
- Carry out debriefs of all staff and ensure that paperwork is accurately and fully completed.
- Carry out duties in accordance with Standard Operating Procedures (SOPs.)
- Assign work to staff as required to support the workflow and daily metrics.
- Ensure there is sufficient resourcing for your function including call outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity.
- Assist with the training of new associates to ensure they have the right knowledge to carry out tasks required.
- Assist the Operations Shift Manager & Delivery Station Manager with tracking, trending and reporting of Exchange Point metrics.
- Assist the Operations Shift Manager & Delivery Station Manager in analysing and understanding the reasons behind success and failure in meeting Exchange Point goals.
- Tracking and reporting of hours and schedules for Associates.
- Follow up and solve process-related area issues as required.
- Ensure equipment defect reporting is completed to a high standard.

Internal job description

This role will initially work Monday-Friday and will act as the primary contact for the Exchange Point.
Loop competencies
- Basic qualifications
- Experience managing teams
- Experience with planning, performance metrics, and process improvement

Preferred qualifications
- Experience in logistics
- Experience with data analysis

Pinkenba, QLD, AUS
- Experience in logistics
- Experience with data analysis

**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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