Install Administrator

**Company Description**
Winning Services, operating nationwide, offers world-class delivery, installation, and warehousing for our whitegoods, homewares, and 3PL partners. As we invest in the latest technology and equipment to expand our comprehensive coverage and legendary service to our customer base, our team members consistently deliver the best shopping experience, as evidenced by our impressive net promoter score of 81.1.

Reporting into the Install Manager, the Install Administrator is responsible for daily delivery operations. This consists of the delivery of appliances at customers’ premises in a timely and professional manner. The Install Admin will operate with a continual focus on Safety, Service, Cost and Team. The Install Admin will operate and align with
company values.

**Position Responsibilities**:

- Schedule and coordinate install activities, including the movement of goods and personnel.
- Liaise with drivers, and customers to ensure smooth transportation operations.
- Manage and update transportation databases and records accurately.
- Serve as the primary point of contact for installation-related inquiries from internal stakeholders.
- Collaborate with other departments, warehouse, and customer service, to optimise installation processes.
- Approving contractor invoices.
- Follow up on missing payments, manifests and outstanding return orders.
- Optimise transportation schedules to maximise efficiency and reduce operating costs.

**Qualifications**
- 2+ years install and logistics experience is preferred but not essential.
- Excellent written and verbal communication skills.
- Demonstrates initiative and problem solving.
- Results and targets driven with a proactive can do approach.
- Intermediate level computer literacy including Google Suite, Microsoft Office and the use of large ERP/WMS/TMS systems.
- High attention to detail.
- Good multitasking skills and experience.
- Excellent team player.

**Additional Information**
- Permanent full-time position.
- Kemps Creek NSW.
- Monday - Friday 9:00am - 5:00pm.

**Benefits**:

- Exciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team
- Our in-house Training Academy provides ongoing training (incl. nationally accredited Cert III and Cert IV) and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge.
- Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness, gym and more.
- Access to an employee assistance program (EAP). Enjoy generous discounts on our whitegoods and homewares range, which features cutting-edge brands from the world's industry leaders.
- In the spirit of reconciliation, Winning Group acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today._