Customer Care Coordinator

2 weeks ago

Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time

About the role

**Important to note**: This is a Full-Time maternity leave cover position Expectation is approximately 15 months.

**Requirements**:
**Responsibilities**:

- Proactively supporting the NSW sales team through reporting and sales administration
- Coordinating print management renewals by compiling quotations and proposals
- Identify, develop and support projects to streamline sales processes
- Requesting Machines in Field lists and working with the Customer Care Team
- Processing purchase orders, invoicing and SAP reporting
- Working in collaboration with the operations team in confirming delivery, relocations and collections of devices
- Supporting customers with consumable orders.
- Communicating with internal and external stakeholders

Essential Requirements
- Demonstrated experience in similar role
- Excellent customer service and interpersonal skills
- Positive can-do attitude
- Self-motivated and ability to work independently
- A proven capacity to set priorities and meet critical deadlines
- Excellent written and verbal communication skills
- Strong attention to detail and well-developed analytical skills
- Ability to adhere to pre-employment screenings conducted by a third party organisation

**Benefits**:
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.
Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

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