Trainee Service Advisor

3 weeks ago

Warwick Farm, Australia Peter Warren Automotive Holdings Full time

Peter Warren Automotive is one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With over 1,800 employees across NSW and QLD, we are focused on growing and developing a career path for all our employees.

**About the Role**
We are seeking a motivated and enthusiastic **Trainee Service Advisor** to join our Euro Service team on a full-time basis in Warwick Farm.

As a Trainee Service Advisor, you will be someone who enjoys a challenge, working in a team environment with great customer service skills.

**You will be trained to perform the following**:

- Assess customer needs and requirements.
- Collaborate with workshop and parts departments.
- Provide quotes for repair jobs.
- Ensure exceptional customer service experience.
- Achieve and surpass manufacturers' CSI targets.

**Requirements for the role will involve the following**:

- Customer service commitment, eager to understand customer needs.
- Strong verbal and written communication skills.
- Basic understanding of automotive systems; open to technical learning.
- Professional demeanor, punctuality, and commitment to growth.
- Current driver's license.
- Adaptability to a dynamic work environment; openness to continuous learning.
- Problem-solving mindset for effective customer issue resolution.
- Right to work in Australia with residency entitlements.

**What we offer**:

- Competitive salary and commission structure
- Exclusive discounts with Samsung
- Join a reputable company known for outstanding customer service
- Experience a dynamic and friendly workplace
- Unlock career growth within one of the largest automotive firms.
- Being part of a much larger business, there is plenty of opportunity over time to grow and develop your potential throughout the wider business.

If you think you can bring real value and add to the energy & enthusiasm in our team, we would love to hear from you

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