Service Coordinator
2 months ago
Key competencies/suitability (role specific criteria and personal qualities)
You will be assessed on your ability to demonstrate the following:
- Demonstrated ability in the co-ordination and management of a service to ensure provision of quality customer services within a complex and diverse environment.
- Demonstrated ability to build and sustain a relationship-based culture with a customer service team, involving active and regular engagement focussed on individual and team success.
- Knowledge or demonstrated ability to acquire the knowledge to provide accurate advice to Payroll & Establishment Services in accordance with relevant legislation, Directives, awards, policies and procedures.
- Proven advanced written, negotiation, consultative, interpersonal, problem solving and strategic management skills in an environment of organisational change and evolution.
Qualifications, registrations and other requirements
- While not mandatory, a relevant qualification would be well regarded.
- Please detail any visa conditions you may have if you are not a permanent resident of Australia.
- We understand that some people may require adjustments to the workplace or the way the work is performed. All applicants are encouraged to advise the panel of any support or reasonable adjustments (i.e. building access, wheelchair access, interpreting services etc.) that may be required.
Additional Information
Please provide the following information to the panel to assess your suitability:
- Your resume, including the names and contact details of two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current, immediate or past supervisor.
- A short statement (maximum one page) that gives details of your skills, experience and knowledge as required on the role description under the heading 'key competencies (role specific criteria)'.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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